Digital wallet dynamics: Perspectives on potential Worldcoin adoption factors in a developing country's FinTech Sector

Kraiwanit, Tanpat; Limna, Pongsakorn; Wattanasin, Peerapat

doi:10.1016/j.joitmc.2024.100287

Journal of Open Innovation: Technology, Market, and Complexity

2024

DOI: 10.1016/j.joitmc.2024.100287

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Digital wallet dynamics: Perspectives on potential Worldcoin adoption factors in a developing country's FinTech Sector

Tanpat Kraiwanit,

Pongsakorn Limna,

Peerapat Wattanasin

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2024

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Exploring the antecedent factors of continuous intention to use mobile money: insights from emerging markets

Qatawneh,

Al-Okaily,

Al-Okaily

et al. 2024

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Purpose The purpose of this study is to examine the factors that may have an influence on the continuous intention to use mobile money as one of the Financial Technology (FinTech) products beyond the COVID-19 pandemic lockdown period. Design/methodology/approach This study has empirically tested the expanded post-acceptance model (Extend-PAM) and the expectation-confirmation model (ECM) to explain the mobile money adoption in Jordan. Data collected were analyzed through partial least squares–structural equation modeling (PLS-SEM). Findings The results mainly showed that the quality of administrative services and trust significantly impact confirmation and perceived usefulness. In addition, perceived security and knowledge of mobile money as one of the FinTech services significantly influence users’ confirmation and perceived usefulness. Also, usefulness and satisfaction influence continuous intention. Significant relationships were noted among confirmation, perceived usefulness, satisfaction and continuous intention to use mobile money. Originality/value This paper integrates two key theories: the expanded post-acceptance model (Extend-PAM) and the expectation-confirmation model (ECM) in the post-adoption behavior of mobile money. Therefore, this study attempts to fill a literature gap by examining the antecedent factors that influence the continuous intention to use mobile money services in the post-consumption stage.

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Exploring the antecedent factors of continuous intention to use mobile money: insights from emerging markets

Qatawneh,

Al-Okaily,

Al-Okaily

et al. 2024

DPRG

View full text Add to dashboard Cite

show abstract

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Digital wallet dynamics: Perspectives on potential Worldcoin adoption factors in a developing country's FinTech Sector

Cited by 1 publication

References 45 publications

Exploring the antecedent factors of continuous intention to use mobile money: insights from emerging markets

Exploring the antecedent factors of continuous intention to use mobile money: insights from emerging markets

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