Dimensioning UX Models for Design and Evaluation

Abstract

This paper attemptsto find out the available dimensions of user experience models in extant literature. The study observed that there are numeroususer experience models with a number of dimensions. This notwithstanding, there appears to be no concordamong practitioners and researchers on the dimensioning of UX models. The reason for lack of consensus is due tounderlying nature of user experience which signifies that UX should be structured and dimensioned differently dependent on the context and domain of use. Seemingly every experience is particularly unique and is situated in time and context, thus making the dimensioning of UX to vary and differ. A close look at prior literature indicate that several user experience models exist but their dimensions are however not comprehensive enough for a holistic design and evaluation of digital applications experiences. To this end, this study proposed a set of dimensions for interactive systems that will aid a more comprehensive and holistic design and evaluation of the user experience of interactive applications.

Making Order in User Experience Research to Support Its Application in Design and Beyond

“…However, the corresponding contributions are dated or incapable of addressing the limitation towards a concrete direction, as pointed out in Section 2. The need for a holistic and comprehensive analysis of UX is particularly stressed by Hussain et al [17], who identified a set of dimensions related to digital and interactive system design. However, these dimensions alone are not sufficient to provide a complete picture of UX since the fundamental elements of UX, influence factors and their impact on the interaction outputs, are not provided.…”

Fundamentals and issues of user experience in the process of designing consumer products

“…This unclarity affects studies and contributions aiming at analysing UX from a theoretical perspective. A considerable shortcoming is the frequent failure to analyse the holistic quality of UX (Satti et al 2019; Hussain, Mkpojiogu, & Husin 2021). In other words, scholars recognise the complexity and multifaceted nature of UX, but then they tend to focus on a few particular elements only (Berni & Borgianni 2021a).…”

“…In other words, scholars recognise the complexity and multifaceted nature of UX, but then they tend to focus on a few particular elements only (Berni & Borgianni 2021a). Such elements are identified but seldom studied comprehensively (Hussain, Mkpojiogu, & Husin 2021).…”