Do accessibility, vulnerability, opportunity, and travel characteristics have uniform impacts on the traveler’s experience?

Abenoza, Roberto F.; Ettema, Dick; Susilo, Yusak O.

doi:10.1016/j.tra.2018.03.017

Cited by 6 publications

(3 citation statements)

References 28 publications

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“…In Abenoza et al. ( 2018 ) we, e.g., find the idiom vulnerability, though, without any explanation. In that sense we might also doubt the whole study as the sample profile might have been generated without proper understanding.…”

Section: Conclusion and Future Researchmentioning

confidence: 60%

Robustness and disturbances in public transport

Voß

Xie

2022

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Network-based systems are at the core of our everyday life. Whether it is electronic networking, electricity grids or transportation, users expect the networks to function properly and provide a feeling of safety and security. However, there may be disturbances. In this paper, we consider disturbances in the context of public transportation. The focus in this respect is on public transport planning and operations. To classify and cope with disturbances, one can find many ideas, including robustness, resilience, vulnerability, disruption mitigation or delay management. We survey related streams of literature and put them into perspective. As a major insight we show that different strands of literature exist that may benefit from becoming better connected and intertwined. Together with recent advances in information technology and solution methods, more integrated problem settings incorporating robustness and disturbances can play a major role in future planning and operations.

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Section: Conclusion and Future Researchmentioning

confidence: 60%

Robustness and disturbances in public transport

Voß

Xie

2022

Public Transp

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“…The theory is closer to the original conception of Bentham's pleasures and pain experiences [19,20]. Despite their importance, previous research on multitasking and wellbeing has mostly focused on the relationships between multitasking while travelling and travel satisfaction [5,12,[20][21][22][23][24], and its relationship with global subjective well-being (GSWB, [2,20,21]). There is a lack of knowledge on the effect of multitasking on satisfaction and cognitive well-being on a multiday basis (referred to as day experience, DE).…”

Section: Introductionmentioning

confidence: 87%

Residential Locations and Health Effects on Multitasking Behaviours and Day Experiences

2021

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There has been a substantial amount of research on travel-based multitasking and its effect on travel and life satisfaction. Previous studies, however, have not considered the effect of built environment, health, and daily activity duration on such analyses. There is also a lack of knowledge about the effect of such multitasking on individuals’ daily experience and how built environment, health, and activity duration correlate with one’s daily satisfaction and cognitive well-being. The inclusion of time-space prism elements provides deeper insights into reasons and trade-off behaviours of individuals engaging in multitasking, through explaining interdependencies between trips and multitasking behaviours and their impacts on their activity engagement satisfaction and well-being appreciation. Using a three-week time-use diary from Indonesia, this study found that the influences of built environment and physical health on multitasking activities are relatively stronger than activity duration and trip parameters. The results also demonstrated positive correlations between polycentric city designs and people’s day experiences. Whilst evidence from developed countries has shown that the effect of gender on multitasking is significant, this study found that the gender effects on multitasking activities participation were weaker than built environment and physical health factors.

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“…Satisfaction has been the focus of many studies in the transport scientific literature, given the demonstrated relevance in attracting and retaining users. There are numerous studies, including PT infrastructure and combined modes (Abenoza et al 2018;Hernandez et al 2016;Susilo and Cats 2014), bus (Efthymiou et al 2018;Echaniz et al 2018;Figler et al 2011), rail (Nathanail 2008;Zhang et al 2017;Machado-León et al 2017;Eboli and Mazzulla 2015;Eboli et al 2018) and airlines (Chow 2015;Pakdil and Aydin 2007) An exhaustive literature review on this subject was developed by van Lierop et al (2018), helpful for researchers and practitioners studying on this matter.…”

Section: Capturing User Satisfaction: Application To Bssmentioning

confidence: 99%

Identifying key elements for user satisfaction of bike-sharing systems: a combination of direct and indirect evaluations

2022

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Bike-sharing systems (BSS) are gaining popularity in cities worldwide, as a part of a generalized strategy to mitigate the problems derived from motorized transportation (congestion, pollution, noise, etc.). These systems have proved to have positive effects on cities, moreover, many of them have reached a performance peak and require improvements to attract/retain users and compete against emerging soft mobility alternatives. Whilst there are broad studies evaluating BSS demand and design, less attention has been paid to user satisfaction and the complexities underlying the relationships between the system attributes importance. This study proposes a novel combination of two methodologies for satisfaction assessment that allows decision-makers to identify the most influential system attributes on user satisfaction. The combined methods are the direct, explicit, Importance Performance Analysis (IPA), and the nonlinear, implicit Three-Factor Theory (3FT), which combined generate a three-dimensional scheme that facilitates the comprehension of the results. The combination was applied to a dataset of Madrid´s BSS to identify the attributes that perform poorly, and then assess their implicit influence on satisfaction to establish improvement priorities. The results suggest that station occupancy and bicycle availability and totem functioning are key service attributes to enhance satisfaction. Also, the combination of the two methodologies makes it possible to differentiate that maintenance is a priority for subscribers and network extension for occasional users. The pedelec system is a key attribute that might help overcome Madrid´s unfavorable cycling environment. This user-centric evaluation is a valuable tool that guides precise measure implementation, service operation, future design, and planning oriented to increase ridership.

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Do accessibility, vulnerability, opportunity, and travel characteristics have uniform impacts on the traveler’s experience?

Cited by 6 publications

References 28 publications

Robustness and disturbances in public transport

Robustness and disturbances in public transport

Residential Locations and Health Effects on Multitasking Behaviours and Day Experiences

Identifying key elements for user satisfaction of bike-sharing systems: a combination of direct and indirect evaluations

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