This chapter focuses on the impact of diversity experiences on intergroup attitudes. The first section develops a definition of diversity experiences. Specifically, I distinguish between diversity experiences and intergroup contact. The second section examines the impact of diverse educational (e.g., ethnic study courses, cultural celebrations) and work experiences (e.g., diversity training) on intergroup attitudes (e.g., attitudes toward other ethnic groups, ability to take the perspective of members of other groups). As many diversity experiences are voluntary, the third section discusses predictors of participation in diversity experiences. This section focuses on who chooses to participate in diversity experiences and the impacts of voluntary participation on conclusions about the diversity experience-intergroup attitude relationship. To develop further an understanding of the causal mechanisms underlying how diversity experiences improve attitudes, the fourth section examines research and theory relevant to factors that mediate this relationship. Specifically, I explore variables such as intergroup anxiety and perspective taking that potentially explain why diversity experiences improve intergroup attitudes. The fifth section focuses on the implications of the research for social and educational policies, with concrete suggestions for pre-college education and programs seeking to enhance support for affirmative action. Finally, I identify gaps in present knowledge and suggest avenues for future investigation.
The Psychology of Social and Cultural DiversityEdited by Richard J. Crisp