Does perceived organizational support matter? The effect of high-commitment performance management on supervisors’ performance

Rubel, Mohammad Rabiul Basher; Kee, Daisy Mui Hung; Daghriri, Yahya Qasim; Rimi, Nadia Newaz

doi:10.3389/fpsyg.2022.837481

Cited by 2 publications

(1 citation statement)

References 121 publications

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“…Pengaruh persepsi dukungan organisasi terhadap kinerja karyawan merupakan topik yang telah banyak dipelajari dalam penelitian psikologi organisasi dan manajemen (Nurhayati et al, 2022;Rubel et al, 2023). Persepsi dukungan organisasi mengacu pada bagaimana dukungan yang diberikan oleh organisasi kepada karyawannya sehingga dapat dirasakan secara langsung oleh karyawan itu sendiri.…”

Section: Persepsi Dukungan Organisasi Dan Kinerja Karyawanunclassified

Peran mediasi komitmen afektif pada persepsi dukungan organisasi terhadap kinerja karyawan

Chaidir,

Haerofiatna,

Kania

et al. 2023

MBR

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Organizations are often faced with problems with their employees, employee performance is one of them. Employees are the key to the success of an organization. The purpose of this study is to investigate the extent to which the mediating role of affective commitment on perceived organizational support will ultimately have an impact on improving employee performance. This study uses a quantitative method with a PLS-SEM approach, and data collection using a questionnaire. The results of this study, all proposed hypotheses are entirely accepted, where the perception of organizational support has an effect on increasing employee performance and affective commitment, then affective commitment has a significant impact on increasing employee performance. On the other hand, affective commitment can have a partial mediating effect on the perceived organizational support on employee performance.

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Section: Persepsi Dukungan Organisasi Dan Kinerja Karyawanunclassified

Peran mediasi komitmen afektif pada persepsi dukungan organisasi terhadap kinerja karyawan

Chaidir,

Haerofiatna,

Kania

et al. 2023

MBR

View full text Add to dashboard Cite

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Enhancing Healthcare Service Quality: The Role of Organizational Support in Stabilizing Health Policy Implementation

Yu,

Guo,

Liu

et al. 2024

Preprint

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Background Healthcare service quality is a core focus of China's health policy, aiming to achieve universal health coverage for its 1.4 billion population. The COVID-19 pandemic exposed threats to sustainable policy implementation, highlighting the need for organizational support to rebuild healthcare workers' confidence and ensure effective policy execution through enhanced commitment. Methods Using Hierarchical Linear Modeling (HLM), data were collected from 600 healthcare workers across 40 public hospitals in China. The study focused on evaluating how organizational support—including leadership, communication, and employee engagement programs—affects organizational commitment and how this commitment further impacts healthcare service quality. Data collection took place during the COVID-19 pandemic, providing a highly relevant context for analyzing these relationships. Findings The results demonstrate that organizational support positively influences healthcare service quality (H1), and this effect is mediated by organizational commitment (H3). During the pandemic, higher levels of perceived organizational support effectively reduced stress and trauma, enhancing healthcare workers' psychological resilience and job performance. Organizational support also increased emotional commitment among employees (H2), strengthening their sense of belonging and responsibility toward organizational goals. Employees who perceive high organizational support are more engaged and better equipped to maintain high standards of care under pressure. Additionally, the study found that organizational commitment significantly contributes to healthcare service quality, particularly in high-pressure environments. Employees with stronger organizational commitment exhibit behaviors that improve patient care, demonstrating greater resilience and adaptability in stressful situations. Conclusion This study provides critical insights into stabilizing the implementation of health policies by adopting a people-centered approach, emphasizing the role of hospital administrators in promoting organizational support to improve healthcare service quality and ultimately achieving the overarching goal of stable, universal health coverage. Sustaining these measures post-pandemic is essential for improving healthcare service quality, stabilizing health policy implementation, and achieving broader public health objectives, ultimately strengthening the healthcare system’s resilience and sustainability.

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Does perceived organizational support matter? The effect of high-commitment performance management on supervisors’ performance

Cited by 2 publications

References 121 publications

Peran mediasi komitmen afektif pada persepsi dukungan organisasi terhadap kinerja karyawan

Peran mediasi komitmen afektif pada persepsi dukungan organisasi terhadap kinerja karyawan

Enhancing Healthcare Service Quality: The Role of Organizational Support in Stabilizing Health Policy Implementation

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