Does the perceived efficiency of the HR department matter in influencing satisfaction and employee performance?

Dhir, Swati; Chakraborty, Tanusree

doi:10.1108/ijppm-01-2021-0047

Cited by 10 publications

(5 citation statements)

References 81 publications

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“…These effects are moderated by change leadership (Wijayati et al, 2022). Dhir and Chakraborty's (2021) findings in the HR domain reveal the enrichment of EP through quality services.…”

Section: Literature Review and Conceptualizationmentioning

confidence: 94%

Developing environmental performance through sustainable practices, environmental CSR and behavioural intentions: an online approach during the COVID-19 pandemic

Soomro,

Elhag,

Bhatti

et al. 2023

SRJ

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Purpose The purpose of this study is to examine the development of environmental performance (EP) through sustainable practices (SPs), environmental corporate social responsibility (environmental CSR) and behavioural intentions (BIs) among Pakistan’s small and medium enterprises (SMEs). Design/methodology/approach In this study, the researchers applied a quantitative approach which involved significant cross-sectional data. The authors used an online survey to serve the aim of this study. The survey’s respondents are top managers of Pakistan’s manufacturing firms. The authors received 196 valid cases to obtain suitable outcomes from the data. Findings By using the structural equation model, the path analysis shows that green practices (GPs) have a positive and significant effect on SPs and environmental CSR. This study’s findings also demonstrate that environmental CSR plays a substantial role in developing the SPs, BIs and EP. The results of this study also show that SP plays a positive and significant role towards BIs and EP. Finally, BI predicts the EP. Practical implications This study's findings provide planners and policymakers with guidelines to create EP through environmental CSR, SPs and BIs. This study's findings are valuable results in identifying green practices’ significant role in establishing environmental CSR and SPs. Finally, this study's findings offer a new perception of integrating these factors and their contribution to EP. Originality/value This study examined the development of EP in the challenging situation of the COVID-19 pandemic. Therefore, in terms of the empirical findings, this study provides original value.

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“…These effects are moderated by change leadership (Wijayati et al, 2022). Dhir and Chakraborty's (2021) findings in the HR domain reveal the enrichment of EP through quality services.…”

Section: Literature Review and Conceptualizationmentioning

confidence: 94%

Developing environmental performance through sustainable practices, environmental CSR and behavioural intentions: an online approach during the COVID-19 pandemic

Soomro,

Elhag,

Bhatti

et al. 2023

SRJ

View full text Add to dashboard Cite

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“…Conversely, an employee's actions and behaviors that support an organization's goals are referred to as job performance (Dhir & Chakraborty, 2023). Acts that support organizational objectives that are under the power of the people are included in the definition of employee performance (Alkaabi, Kudus & Albalushi, 2021).…”

Section: Expatriate Performancementioning

confidence: 99%

Cross-Cultural Training and the Performance of American Expatriates in Nigeria

Enatto

2024

EJBIR

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Due to the increased level of international competition, expatriates must continue their cross-cultural training because international jobs are likely to require more frequent cross-border job shifts and assignments. Thus, this study looked into how American expatriates working in Nigeria are affected by cross-cultural training. The study's specific goal was to investigate how language training and cultural sensitivity training affected American expatriates' performance in Nigeria. Survey design was used in the study. 89 American expatriates from seven American companies in Nigeria contributed data for the study. A questionnaire was chosen as the main tool for collecting first-hand information. The multiple regression analysis t-values and p-values were used to analyze the impact of independent factors on the dependent variable. The test's outcome demonstrated that cultural sensitivity and language instruction both have a major favorable impact on American expatriates' performance in Nigeria. Given the stark differences in culture between Nigeria and the United States, this study suggests that cross-cultural training is a strong predictor of American expatriates' performance in Nigeria. It is also recommended that this topic be tested in cultural contexts other than American and Nigerian in future studies.

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“…Prior work has not fully examined links between perceived HR capabilities, satisfaction with HR practices, perceived HR service quality, HRM inducement and how they ultimately impact on employee performance. Given this void, Dhir and Chakraborty (2023) further investigate these relationships in a study involving line managers who use HR services. A final total of 155 completed questionnaires were received with males making up the majority of respondents.…”

Section: Study and Findingsmentioning

confidence: 99%

Satisfied employees perform better

2023

HRMID

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Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Firms are seeking ways to increase employee commitment and performance. This goal can be realized if the HR department is perceived as competent and able to provide quality service to employees, In addition, the function must offer attractive inducements to incentive employees and increase their overall satisfaction. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

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Does the perceived efficiency of the HR department matter in influencing satisfaction and employee performance?

Cited by 10 publications

References 81 publications

Developing environmental performance through sustainable practices, environmental CSR and behavioural intentions: an online approach during the COVID-19 pandemic

Developing environmental performance through sustainable practices, environmental CSR and behavioural intentions: an online approach during the COVID-19 pandemic

Cross-Cultural Training and the Performance of American Expatriates in Nigeria

Satisfied employees perform better

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