Does Trust Matter? The Relationship Between Equity Sensitivity and Perceived Organizational Justice

Abstract

The present research study was designed to extend our knowledge about issues of relevance for business ethics by examining the role of equity sensitivity and perceived organizational trust on employees' perceptions of procedural and interactional justice. A model was developed and tested, and results revealed that organizational trust and respect mediated the relationship between an employee's equity sensitivity and perceptions of procedural, interactional, and social accounts fairness. A discussion of issues related to perceptions of trust and fairness is presented, as well as recommendations for leaders and future scholarship.

The Impact of Perceived Organizational Justice on Turnover Intention: Evidence From an International Electronic Chain Store Operating in Turkey

“…In short, as Dirks and Ferrin (2002) state, "procedural justice deals with the processes that lead to decision outcomes". Any violation by a decision-maker or an organization can lead to perceptions of procedural injustice (Leventhal et al, 1980;Kickul et al, 2005).…”

How Employees See Their Roles: The Effect of Interactional Justice and Gender

“…The independent variable of interest is interactional justice-the way an employee is treated during a procedure [19,[21][22][23]. Interactional justice pertains to whether supervisors responsible for making a decision treat their subordinates with respect and dignity [19,21,29].…”

“…Interactional justice pertains to whether supervisors responsible for making a decision treat their subordinates with respect and dignity [19,21,29]. In this research, interactional justice is measured by using a six-item scale adopted from Moorman (1991) [16].…”

“…Justice theory contends that employees' work attitudes and behaviors depend on the perceived justice of an organization's procedures or a supervisor's treatment [8,17,18]. While procedural justice pertains to the processes that lead to decision outcomes [19,20], interactional justice concerns how an individual is treated while a procedure is being carried out [19,[21][22][23]. When employees think they are being treated fairly by their supervisors, they believe that the supervisor values and respects them as an organizational member and cares about their well-being [9,18,23].…”

Establishing and Maintaining Organizational Trust in the 21st Century

“…In addition, managers need to be upfront with employees about business decisions and about the status of the organization (Donelson, 2005;O'Brien, 2001). Too often, such information is not forthcoming or its circulation within the organization is restricted (Donelson, 2005;Kickul et al, 2005). As a result, employees become disgruntled, especially if they hear news about their organization on television or on the radio before they hear it from management (Donelson, 2005) -just as when they are served misinformation, trust is damaged between management and workforce.…”