Dynamic Competition in Telecommunications: A Systematic Literature Review

Abstract

Telecommunication is the most competitive and fastest-growing market in the globe. Dynamic competition in telecom is produced by battle among companies to produce more reliable or more economical commodities. All developed countries such as U.S, Canada, and China are developing policies to reduce the rivalry among big corporations. The main objective of this paper is to outline the appropriate studies pertaining to Dynamic Competition in Telecommunications with the intentions of revealing what has already been investigated on this subject, as a medium of conducting future research. Moreover, we will also review the impact of competition on customer satisfaction and service quality in telecom businesses. Our literature review is based on 60 renowned research publications from 1990 to date, synthesizes the crucial details of competitive interaction in the telecom sphere.

Toward Smart and Immersive Classroom based on AI, VR, and 6G

“…In 2003, phone calls were able to be transmitted through a computer and the Internet. Long-distance callers would use almost free already existing computer networks [28], [29].…”

“…In 1964, Charles Kao and George Hockam published a research paper that demonstrated that optical fiber communication could be possible. In 1983, the Internet was officially created and the Transmission Control Protocol/Internet Protocol (TCP/IP) became a standard [26], [30], [28].…”

Exploring killer domains to create new value: A comparative case study of Canadian and Korean telcos

“…Moreover, the relative importance of various criteria and the domain may vary depending on the industrial environment of the country. For instance, governmental policies and regulations that have a significant impact on telcos' business activities (Bauer et al, 2015;Flacher & Jennequin, 2008;Hausman et al, 1997;Meena & Geng, 2022;Parsheera, 2018) may vary in scope or degree across countries. In this sense, the domains into which telcos in each country can enter, or their range of services or products, may differ (Chung et al, 2022;DLA PIPER, 2020), and their perception of the importance of each industry may vary accordingly.…”

A Study on the Effect of Abusive Supervision on Knowledge Hiding: Mediated by Emotional Exhaustion and Moderated by Coworkers Support

“…The telecom sector is a demanding and fast-paced environment, characterized by high competition, demanding targets, and constant change (Meena, 2022). Unfortunately, these factors can create fertile ground for abusive supervision, leading to negative consequences for both employees and organizations (Balducci, Conway, & Van Heugten, 2021).…”