E-Commerce Infrastructure Success Factors for Small Companies in Developing Economies

Jennex, Murray E.; Amoroso, Donald L.; Adelakun, Olayele

doi:10.1023/b:elec.0000027983.36409.d4

Cited by 100 publications

(61 citation statements)

References 23 publications

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“…Without the utilization of ICT, it may be impossible for modern SMEs to compete as ICT has a significant impact on SMEs operations and is claimed to be crucial for the survival and growth of economies in general (Berisha-Namani, 2009). ICT provides opportunities for business transformations (Chibelushi, 2008) and provide SMEs the opportunity to conduct business anywhere (Jennex et al, 2004).…”

Section: The Role Of Ict In Smes'mentioning

confidence: 99%

Are Nigeria SMEs Effectively Utilizing ICT?

Apulu¹,

Ige²

2011

IJBM

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This paper investigates reasons for the non-utilization of ICT by SMEs in Nigeria using a survey of 180 SMEs. The results of the study indicates that majority of Nigeria SMEs utilizes basic ICT such as word processing, fixed landlines, printers and fax machines but rarely use the computer for advance functions such as business analysis, planning and decision making. However, there are key factors that inhibit these SMEs from effectively utilizing ICT in their various businesses. The survey suggests that electricity and infrastructural inadequacies are the most prevalent factors for non-utilization of ICT amongst SMEs in the region. The overall study is relevant to SMEs in general; policy makers and stakeholders in creating initiatives that will assist in the development of these SMEs.

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Section: The Role Of Ict In Smes'mentioning

confidence: 99%

Are Nigeria SMEs Effectively Utilizing ICT?

Apulu¹,

Ige²

2011

IJBM

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“…Privacy of information and security of systems are critical in the US. Jennex, et al (2004) studied the CSFs for small B2B e-commerce with companies in both developed and developing countries. The authors categorized factors into five groups: people, technical infrastructure, client interface, business infrastructure, and regulatory environment.…”

Section: Csfs For E-commerce In Developed Countriesmentioning

confidence: 99%

Critical Success Factors for E‐commerce in Thailand: Cultural and Infrastructural Influences

Laosethakul¹,

Boulton

2007

E J Info Sys Dev Countries

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The main purposes of this paper are to identify critical success factors (CSFs) for electronic commerce (e-commerce) in Thailand and explain the major influences behind these factors. Detailed case studies of nine e-commerce companies from different industries in Thailand were conducted. Results showed that social behavior and national culture, more specifically issues pertaining to trust and shopping behavior, were the major influences for the success of e-commerce in Thailand. The phenomenon could be partly explained by Hofstede's cultural dimensions. Thailand's infrastructure also played an important role in the success of its ecommerce development. The findings provide a framework to guide the development of ecommerce ventures in Thailand and other developing countries with similar cultures and infrastructures.

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“…Particularly, business process management aims to align IT and business, and facilitate the business process modelling, execution, monitoring and analysis [10,15,21,24,28]. Collaborative business process management encompasses the coordination of information flows among organisations as well as the composition of their business processes towards mutual benefits.…”

Section: Related Workmentioning

confidence: 99%

Dynamic service contracting for on-demand asset delivery

Zhao

Angelov

Grefen

2014

Electron Commer Res

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Traditional financial asset lease operates in an asset provider centred mode, in which financiers passively provide financial solutions to the customers of their allied asset vendors. To capture the highly customised asset lease demands from the mass market, this paper advocates adopting a financier-led asset lease model shifting the asset lease to be customer-oriented. In this model, a financier evolves to a service integrator which can create highly customised lease options by buying proper assets from and outsourcing related services to the constituent organisations of a virtual asset network. To cater for the dynamics of the virtual asset network and customer requests, an asset delivery algorithm is proposed to ensure the on-demand asset delivery. Further, a service planning mechanism is established with a scheduling algorithm to automatically detect the changes of the business environment, and actively adapt the service outsourcing plans to these changes. Thereby, the financier can easily selects the most cost efficient outsourcing actions along the asset lease lifecycle. A hypothetical example has been conducted in the vehicle leasing domain to demonstrate how the two proposed mechanisms can be integrated to effectively and efficiently manage service outsourcing for on-demand asset delivery.

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E-Commerce Infrastructure Success Factors for Small Companies in Developing Economies

Cited by 100 publications

References 23 publications

Are Nigeria SMEs Effectively Utilizing ICT?

Are Nigeria SMEs Effectively Utilizing ICT?

Critical Success Factors for E‐commerce in Thailand: Cultural and Infrastructural Influences

Dynamic service contracting for on-demand asset delivery

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