E-government Stakeholder Analysis and Management Based on Stakeholder Interactions and Resource Dependencies

Balta, Dian; Greger, Vanessa; Wolf, Petra; Krcmar, Helmut

doi:10.1109/hicss.2015.294

Cited by 9 publications

(8 citation statements)

References 28 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Die Interviews dauerten zwischen 45 und 90 min und wurden von zwei Forschern separat ausgewertet. [10]) und in zukünftiger Forschung miteinzubeziehen. Aus praktischer Sicht bleibt offen, ob die Nutzerfreundlichkeit proaktiver Verwaltungsleitungen mit dem OZG vereinbar ist, da sie keinen "Zugang" in dessen Sinne schaffen.…”

Section: Hintergrund Und Methodikunclassified

Was sind Herausforderungen proaktiver Verwaltungsleistungen in Deutschland?

Kuhn¹,

Balta²,

Krcmar³

2020

WI2020 Zentrale Tracks

Self Cite

View full text Add to dashboard Cite

Im Zuge der Digitalisierung soll die öffentliche Verwaltung nicht nur digital, sondern auch nutzerfreundlicher werden. Ein nutzerfreundlicher Ansatz sind proaktive Verwaltungsleistungen, die von Nutzerinnen nicht beantragt werden müssen, sondern von der Verwaltung automatischproaktiverbracht werden. Verwaltungsleistungen in föderalen Staaten wie Deutschland sind allerdings vielfältig und haben unterschiedliche gesetzliche Vorschriften. Diese Heterogenität birgt Herausforderungen für die Umsetzung proaktiver Verwaltungsleistungen. Basierend auf einer Literaturanalyse, Interviews und einem Workshop schlagen wir eine initiale Strukturierung der Herausforderungen in Auslöser, Datenquelle, Leistungsbündelung, Kommunikationskanal und Adressat vor. Wir diskutieren die Herausforderungen aus rechtlicher, organisatorischer und technischer Sicht. Die Ergebnisse können genutzt werden, um Herausforderungen proaktiver Verwaltungsleistungen auch in anderen Kontexten zu analysieren.

show abstract

Section: Hintergrund Und Methodikunclassified

Was sind Herausforderungen proaktiver Verwaltungsleistungen in Deutschland?

Kuhn¹,

Balta²,

Krcmar³

2020

WI2020 Zentrale Tracks

Self Cite

View full text Add to dashboard Cite

show abstract

“…The notion of stakeholders has been widely adopted in seeking to understand knowledge management in the inter-organizational context, encompassing strategic management, business planning, project and environmental management and information systems (Agostini et al, 2020). The literature has mostly focused on electronic government and electronic commerce (Balta et al, 2015;Mishra and Dwivedi, 2012). Thus, we hypothesize H3.…”

Section: Role Of Stakeholdersmentioning

confidence: 99%

Health-care information technologies for dispersed knowledge management

Alrahbi

Khan

Gupta

et al. 2021

JKM

View full text Add to dashboard Cite

Purpose The health-care industry has multiple stakeholders, with knowledge dispersed among clinicians, experts and patients and their families. As the adoption of health-care information technologies (HITs) depends on multiple factors, this study aims to uncover the motivators for adopting them. Design/methodology/approach The study considers 391 respondents, representing the health-care sector, to evaluate the motivators for adopting HITs for better-dispersed knowledge management. The authors analyze the responses using exploratory factor analysis (EFA) to identify the actual structure of the factors, followed by confirmatory factor analysis (CFA). Findings EFA categorized the factors into four classes: quality management; information sharing; strategic governance; and available technological infrastructure. CFA revealed that the strategic governance factor is most predictive of successfully adopting HITs that model the normative pressure of Institutional theory in health-care organizations. These results indicate that, along with considerations of finances, care quality and infrastructure, effective government involvement and policy-making are important for successful HIT adoption. Practical implications Results reveal that stakeholders’ motivating factors for HIT adoption in a developed economy like the United Arab Emirates are based on considering HITs as a knowledge management mechanism. These factors may help other nations in HIT implementation and drive valuable innovations in the health-care sector. This research presents the implications for health-care professionals and stakeholders in relation to adopting HITs and their role in knowledge flow for efficient care. Originality/value HITs offer an affordable and convenient platform for collaboration among diverse teams in the health-care sector. Apart from this, it helps in facilitating an interactive platform for knowledge creation and transfer for the benefit of users and providers.

show abstract

“…The latter address how a specific focus point should be evaluated, which stakeholder groups are needed (e.g. based on a stakeholder diagram [30]), and the possible outcomes. Through the chunk structure, the adaptability of the method is facilitated: particular chunks can easily be in-or excluded depending on the requirements of the specific use case characteristics.…”

Section: Evaluation Of Added Value and Risks: A Clear Vision Of The Gmentioning

confidence: 99%

Distributed Ledger Technology in the Banking Sector: A Method for the Evaluation of Use Cases

Buchinger¹,

Balta²,

Krcmar³

2020

WI2020 Zentrale Tracks

Self Cite

View full text Add to dashboard Cite

Distributed ledger technology (DLT) is seen as an opportunity for the banking sector with high potential to achieve complexity reduction, cost savings, and further benefits in diverse processes. These high expectations and a limited technology know-how lead to bank internal challenges during the selection of suitable use cases for DLT. We apply Design Science Research (DSR) to address this challenge by developing a method for evaluating the business needs and the feasibility of deploying DLT in a certain use case in the banking sector. Devised using the letter of credit (LC) process as reference, our results suggest that various requirements and beside bank internal also external parties should be included in the evaluation. This implicates, that a more detailed study is needed on including external stakeholders in use case evaluation. Our method can be customized and applied as a structured evaluation approach in the banking sector.

show abstract

E-government Stakeholder Analysis and Management Based on Stakeholder Interactions and Resource Dependencies

Abstract: 1 2 % 2 $ 2 41 % 2 % 6/8 ; 22 $ 4 < % -2 4 + -6/8 1+ < % 2 44 $ 4+ 2 $ 7 $ 44 4+ 22 % ;:=>) 2 $ 45 $ 45 4 4 2 + 1 4 % $ 45 $ $ 4 4 2 2

Cited by 9 publications

References 28 publications

Was sind Herausforderungen proaktiver Verwaltungsleistungen in Deutschland?

Was sind Herausforderungen proaktiver Verwaltungsleistungen in Deutschland?

Health-care information technologies for dispersed knowledge management

Distributed Ledger Technology in the Banking Sector: A Method for the Evaluation of Use Cases

Contact Info

Product

Resources

About