E-Guidelines for the Effectiveness of E-Government Process

Abstract

Computers, the Internet, smart phone technology and other innovations have come about through the developments in technology which have helped to increase the type and number of facilities available to mankind. E-government applications have led the way in the development of these facilities. Today, transactions that used to take a great deal of time can be done in hours, even minutes, with the aid of e-government applications. In e-government processes it is essential that citizens, especially those who are of a certain age and not very familiar with the Internet, can carry out the relevant e-government applications with ease. At this point, e-guidelines that explain the e-government process and applications take on a strategic importance. In this chapter, e-guidelines in the e-government process will be examined; to date, this topic has not been examined in many studies. By emphasizing the importance of developing e-guidelines, the characteristics, usage areas and importance of e-guidelines will be examined and an example e-guideline for the Turkish e-government process, which provides 562 different services from 70 different institutions, will be examined.

The impact of service quality, trust and satisfaction on young citizen loyalty towards government e-services

“…Furthermore, the concept of competitive advantage is not entirely absent from government agendas, because government agencies are competing with each other for excellence by providing a larger number of citizen-centric services; therefore, citizen loyalty can be a key indicator of whether the services provided have achieved their goals (Şentürk, 2015). At a global level, governments also compete with each other in promoting their e-government services and obtaining higher rankings in the international indices for e-government development (Davison et al , 2005).…”

Synthesis, in vitroandin silicoBiological Studies of Sulfonamide Chalcones as Esterase Inhibitors

“…[42] The CA I and II enzymatic reaction contained 1.4 mL 0.05 M Tris-SO 4 buffer (pH 7.4), 1 mL 3 mM 4-nitrophenylacetate, 0.5 mL H 2 O and 0.1 mL enzyme solution, in a total volume of 3.0 mL. [43][44][45][46] Inhibitory effects of compounds were compared with AZA. Different inhibitor concentrations were used and all compounds were tested in triplicate at each concentration used.…”