E-Procurement and Supply Chain Performance in the Construction Industry of Pakistan

Abstract

Technology-based service is no longer an afterthought for public and commercial businesses in today's dynamic, competitive, global economic climate; rather, it is a need. It has become essential for businesses to offer their clients a comprehensive, cost-effective solution that also improves customer happiness. Eprocurement has played a significant role globally. It has so far entirely dominated Pakistan in terms of displaying a stepped-wise technique for its adoption at each stage of projects. After achieving success across the board in different projects, e-procurement began to attract the interest of numerous researchers in its application to construction projects. The literature study, however, reveals that many of the studies conducted in this field are limited to particular regions. Thus, there aren't many observational studies on the role of IT in the supply chain cycle. The aim of this study is to identify the eprocurement factors that effect the performance of supply chain management in Pakistan's construction industry. The study adopted the use of questionnaires and interview schedules to collect primary data. The research also adopted a descriptive design to collect quantitative and qualitative data that describes the effects of e-procurement factors on supply chain performance. For this, a questionnaire was designed and collected data from experienced workers. Data were analyzed in SPSS 25. The data of the questionnaire survey showed the importance of factors that affect the supply chain performance and ranked them according to mean and standard values. From the analysis results, the top e-procurement factors have been identified for construction industry of Pakistan.