Effective Communication among Globally Distributed Software Development Teams

Bhatti, Muhammad Wasim; Ahsan, Ali

doi:10.4018/978-1-7998-3016-0.ch091

Cited by 4 publications

(4 citation statements)

References 56 publications

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“…Bhatti [14] The proposed theoretical framework tackles only four major challenges, including stakeholder involvement, articulation, technology, and information. It lacks coordination challenges in GSD.…”

Section: Related Workmentioning

confidence: 99%

“…In the literature, different factors have been mentioned that force initiation of the requirements change management process. The factors include the technological changes, clients' new demands, organizational or government policy changes/revisions, budget or time constraints, the effect of human resources [10]- [14]. For the successful implementation of a new requirement(s), a properly managed requirements management process is crucial [15].…”

Section: Introductionmentioning

confidence: 99%

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A Conceptual Model to Address the Communication and Coordination Challenges During Requirements Change Management in Global Software Development

et al. 2021

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Global Software Development (GSD) is expanding quickly all around the world because of the various advantages offered to the customers, vendors, and other stakeholders involved in software project development. However, GSD is not a simple process as it faces multiple challenges that arise due to the mismanagement of the communication and coordination process. Meanwhile, Requirements Change Management (RCM) is a tedious and high resource-consuming process in GSD, which is further negatively affected by the poorly managed communication and coordination mechanisms. Multiple research studies have presented various theoretical and conceptual models to overcome the challenges during RCM in the GSD context. However, the existing methodologies lack in handling the communication and coordination challenges during the RCM process in the GSD context. In the literature, the researchers have concluded that a conceptual model can effectively reduce the communication and coordination challenges during RCM in GSD. Inspired by this, the current work aims at proposing a conceptual model to overcome and mitigate the communication and coordination challenges, while ensuring the effective requirement changes at offshore software development sites. Moreover, it would help the multiple stakeholders in understanding and managing the necessary resources before initiating the RCM process. To validate the proposed conceptual model, we have conducted a questionnaire-based survey to procure the results from the industrial experts working in the GSD domain. After analyzing the obtained results, we found that the proposed conceptual model is effective to handle the communication and coordination challenges up to 87%. In addition, almost 87% of the experts have agreed upon the correctness, identified challenges, and the mitigation practices in the proposed conceptual model necessary to improve the RCM process in the GSD context. Furthermore, it was observed that 75% of the experts also agreed upon the practical implementation of the proposed conceptual model in the software development industry to observe the heuristic performance of the proposed conceptual model. INDEX TERMSGlobal software development; Requirements change management; Communication challenges; Mitigation practices; Conceptual model. I.

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Section: Related Workmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A Conceptual Model to Address the Communication and Coordination Challenges During Requirements Change Management in Global Software Development

et al. 2021

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“…But it is rather easier said than done when it comes to adopting GSD for software projects due to a number of barriers [ 9 ]. Globalization, as a result of technological advancement, results in cultural heterogeneity and diversity [ 10 , 11 ]. People, businesses, and various organizations are investing a lot of capital in order to understand and overcome barriers that comes with cross-cultural teams.…”

Section: Introductionmentioning

confidence: 99%

Analysis of Risk Factors in Global Software Development: A Cross-Continental Study Using Modified Firefly Algorithm

Iftikhar

Ali

Alam

et al. 2022

Computational Intelligence and Neuroscience

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In today’s competitive world, software organizations are moving towards global software development (GSD). This became even more significant in times such as COVID-19 pandemic, where team members residing in different geographical locations and from different cultures had to work from home to carry on their tasks and responsibilities as travelling was restricted. These teams are distributed in nature and work on the same set of goals and objectives. Some of the key challenges which software practitioners face in GSD environment are cultural differences, communication issues, use of different software models, temporal and spatial distance, and risk factors. Risks can be considered as a biggest challenge of other challenges, but not many researchers have addressed risks related to time, cost, and resources. In this research paper, a comprehensive analysis of software project risk factors in GSD environment has been performed. Based on the literature review, 54 risk factors were identified in the context of software development. These were further classified by practitioners into three dimensions, i.e., time, cost, and resource. A Pareto analysis has been performed to discover the most important risk factors, which could have bad impact on software projects. Furthermore, a modified firefly algorithm has been designed and implemented to evaluate and prioritize the pertinent risk factors obtained after the Pareto analysis. All important risks have been prioritized according to the fitness values of individual risks. The top three risks are “failure to provide resources,” “cultural differences of participants,” and “inadequately trained development team members.”

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“…e skills of the global crowd would increase the production and quality of software. By utilizing the GSD approach to software development, multiple modules or projects will be completed in parallel [17].…”

Section: Introductionmentioning

confidence: 99%

Utilizing Virtual Crowd for Global Software Development

Zhang

Ali

Wang

et al. 2021

Scientific Programming

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Software firms are interested in outsourcing and developing of software globally to the virtual crowd for minimizing the product cost and for increasing the software quality. Developments in information technology (IT) have changed the organizational working environment from centralized to disperse development working practices. As a result, companies have recognized the value of virtual world networks that offer benefits such as efficient time management, lower cost of growth, reduced travel costs, and access to larger competent team members to select the right skilled individual. With the wide spread of Web 3.0 applications and improvements in cloud computation technologies, multinational, multiskilled, and diverse crowds carry out the software developmental process. The aim of this research is to select the effective virtual crowd for the development of quality software. The proposed “characteristic-based virtual crowd selection (CBVCS)” method will select the crowd according to their unique characteristics such as their skills, experiences, expertise, and knowledge.

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Effective Communication among Globally Distributed Software Development Teams

Cited by 4 publications

References 56 publications

A Conceptual Model to Address the Communication and Coordination Challenges During Requirements Change Management in Global Software Development

A Conceptual Model to Address the Communication and Coordination Challenges During Requirements Change Management in Global Software Development

Analysis of Risk Factors in Global Software Development: A Cross-Continental Study Using Modified Firefly Algorithm

Utilizing Virtual Crowd for Global Software Development

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