Effects of entrepreneurial orientation, marketing, and innovation capabilities, on market performance: the mediating effect of sustainable competitive advantage

Elgarhy, Sayed; Abou-Shouk, Mohamed

doi:10.1108/ijchm-04-2022-0508

Cited by 27 publications

(12 citation statements)

References 83 publications

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“…Risk-taking, hard-working, flexibility, confidence, social, optimism, patience, passion, trustworthiness and determination were the keywords grouped under this dimension. Elgarhy and Abou-shouk (2022) also stressed the importance of some personality characteristics, such as orientation capacity, risk-taking, marketing skills and innovativeness, as critical antecedents of entrepreneurial orientation. Especially determination has been emphasized by some participants as the most important personal characteristic of successful refugee entrepreneurs.…”

Section: Findings and Discussionmentioning

confidence: 99%

Identifying success factors of refugee entrepreneurs in the tourism and hospitality industry

Çifçi

Çetin

2023

IJCHM

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Purpose The immature research endeavor on refugee entrepreneurship has not adequately covered the success factors of refugees. The current work aims to address this gap through the theory of planned behavior and the theory of procedural utility to identify the success factors of refugee entrepreneurs in the tourism and hospitality industry. Design/methodology/approach The current work is based on a qualitative approach drawing on data from 24 semistructured interviews with refugee entrepreneurs in Istanbul-Türkiye. Findings The thematic analysis of the data set revolved around three interrelated themes: personal, organizational and environmental factors, which offer a better understanding of the elements defining successful refugee entrepreneurs. Practical implications The paper also offers various practical implications and policy recommendations for the economic integration of refugee entrepreneurs in the public and private sectors. Originality/value The results enhance the understanding of successful refugee entrepreneurship in their new hosting environment, contributing to the existing research agenda by identifying the key themes of refugee entrepreneurs’ success factors.

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Section: Findings and Discussionmentioning

confidence: 99%

Identifying success factors of refugee entrepreneurs in the tourism and hospitality industry

Çifçi

Çetin

2023

IJCHM

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“…Superior resources drive innovation performance (Rehman et al, 2023). Innovation performance anticipates future market demand (Elgarhy & Abou-Shouk, 2023). Superior competence is needed to develop products with good design and quality control.…”

Section: Entrepreneurial Orientation and Qualitybased Differentiationmentioning

confidence: 99%

Preemptive Market Exploitability: Resource Advantage Theory of Competition Perspective

Situmorang,

Ferdinand,

Indriani

2024

Business: Theory and Practice

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The current study aims to elucidate the critical importance of preemptive market exploitability as a bridging concept for solving the inconsistent findings on the role of entrepreneurial orientation in enhanced marketing performance. Rooted on the resource advantage theory of competition (RAToC), the preemptive move is postulated as a strategic orientation for reaching a competitive positional advantage in the market when supported by a strong entrepreneurial orientation complemented with a solid quality-based differentiation. A survey method was used to collect data after inviting four hundred owner-managers of small and medium enterprises (SMEs) to participate in this study. The structural equation modelling software AMOS tested our proposed hypotheses. The quantitative analysis resulted in accepting the proposed premises with several significant findings. The most important finding is that companies should invest in preemptive market exploitability as a strategic asset for high marketing performance.

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“…Thus, service providers need technology to communicate with 2016) also state that coinnovation among the active relationship between ICT, human resources management and organizational change is critical for improving the productivity of small and medium-sized enterprises (SMEs). Based on the findings, business practitioners need to analyze how human resources, such as employees, managers and business owners, are involved in the process of cocreation and managing the flow of customer experience by increasing employees' awareness of their roles in the value cocreation process (Elgarhy and Abou-Shouk, 2022). 5.1.2.2 IT competence in service innovation.…”

Section: Antecedents Outcomes and Theoriesmentioning

confidence: 99%

A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas

Park

Lee

Back

2023

IJCHM

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Purpose With the increasing importance of technology in hospitality and tourism, technology-driven service innovation has been a salient topic discussed from both customers’ and suppliers’ perspectives. However, there has been a lack of research that provides an overview of research on technology-driven service innovation. The purpose of this study is to review current discussions on technology-driven service innovation and provide directions for future studies in the hospitality and tourism literature. Design/methodology/approach A total of 82 articles on technology-driven service innovation were collected from top-tier hospitality and tourism journals. The papers were analyzed using content analysis to derive key topics discussed in the literature. Such discussions were made by different service innovation categories, antecedents, outcomes and theories. Future research agendas were suggested based on the research gap found in the literature. Findings The results indicate that prior discussions on technology-driven service innovation viewed technology as a service or service delivery method, with limited focus on management, marketing and institutional service innovation. In addition, the study reveals five key topics that need further discussion, such as cocreative technology, human resources management, strategy management, emerging technology and digital transformation. Research limitations/implications While there have been increasing studies that reveal determining roles of technology in service innovation, scarce research introduced the new concept of technology-driven service innovation, suggesting a comprehensive approach. By adopting the unique approach of technology-driven service innovation, the research reveals the multifaceted roles of technology in service innovation and areas that need further discussion to implement highly sustainable strategies. Originality/value The research adds to the knowledge of technology-driven service innovation by providing a holistic view of current discussions, finding research gaps and proposing future research agendas for extended discussion.

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Effects of entrepreneurial orientation, marketing, and innovation capabilities, on market performance: the mediating effect of sustainable competitive advantage

Cited by 27 publications

References 83 publications

Identifying success factors of refugee entrepreneurs in the tourism and hospitality industry

Identifying success factors of refugee entrepreneurs in the tourism and hospitality industry

Preemptive Market Exploitability: Resource Advantage Theory of Competition Perspective

A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas

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