“…Research examining the use of vivid information as an imagery-eliciting strategy has employed various ways to manipulate vividness; these include presence versus absence of pictures (Keller & Block, 1997;Kiseilius & Sternthal, 1984), concrete versus abstract pictures (Babin & Burns, 1997;Mitchell & Olson, 1981), concrete versus abstract words Rook, 1987), narrative versus statistical information (Keller & Block, 1997), and detailed product description versus expert ratings (Petrova & Cialdini, 2005). Based on the premise that concrete words can stimulate greater generation of imagery (MacInnis & Price, 1987;Pavio & Csapo, 1973;Pavio & Foth, 1970;Pavio, Yuille, & Madigan, 1968;Richardson, 1980), research demonstrates that messages using concrete wording are more persuasive than those using abstract wording (Adaval & Wyer, 1998;Rook, 1987).…”