Efficient Human Capital Investment in the ICT Industry in Indonesia

Abstract

The purpose of this study is to investigate the development of human capital in industry and the involvement of information technology in improving company performance in Indonesia. This research is based on the theory of human capital and the influence of computer and information technology in influencing industries in various economic fields.This research was conducted in 2021 using a survey method using an online questionnaire that was sent to 125 IT companies in Indonesia, from 125 IT companies who were sent a questionnaire. There were 105 IT companies that participated in this research. For each company, we sent 10 questionnaires to 10 different people, so there were 1250 questionnaires sent to 125 companies and there were 677 respondents who answered the questions in this survey. The results of all the answers to this questionnaire were checked with each other and mutually triangulated with each other so as to give rise to a complete hypothesis because the purpose of this study was to investigate and analyze a hypothesis as a finding using descriptive qualitative methods. This study finds two important results in the development of studies of human and computer capital and information technology in business and economics. The first finding builds on the hypothesis that managers feel it is important to involve commuters and information technology in their companies and support other companies that are their corporate partners to use computers and information technology for more effective and efficient business operations and support their increased competitiveness. Regarding human capital, most of the directors have the same opinion which is triangulated from the manager's answer which leads to the need for training and development of human resources and the need to create a comfortable and healthy working environment for the purpose of competitiveness and increasing employee productivity. The second finding forms the hypothesis that employees feel more comfortable and at home working with the application of human resource development in their work environment.