EFL Instructors’ Satisfaction with Teaching English Online at Tertiary Level

Abstract

The aim of this study is to examine the satisfaction level of instructors teaching English as a Foreign Language (EFL) online at the tertiary level in Türkiye. The mixed-method research design was used to understand the nature of the existing state. In the quantitative part of the study, a total of 106 EFL instructors were included while there were 7 EFL instructors in the qualitative part of the study. The data were obtained through the “Online Instructor Satisfaction Measure (OISM)”, and an interview form consisting of 8 open-ended questions. Descriptive statistics were used in the analysis of the quantitative data while content analysis was employed for the analysis of qualitative data. The overall satisfaction level of EFL instructors with online teaching was found to be at moderate level. The findings revealed that EFL instructors identified various personal and system-related factors that facilitated their interaction with students in the online learning environment. On the other hand, they stated that student-to-student interaction was limited in online teaching, which poses a challenge for instructors. Additionally, assessment was one of the challenges of online teaching as well as internet loss, lack of interaction. They also stated that online teaching provided flexibility and wide range of resources as well as saving time. This study highlighted the importance of evaluating and enhancing online teaching practices to ensure instructors' satisfaction.