Electronic Government Procurement Adoption in Ghana: Critical Success Factors

Abstract

Aims:The study investigated the critical success factors for adopting an e-procurement in public sector procurement activities in Ghana. Study Design: The study used descriptive survey design. Place and Duration of Study:The study was carried out among some selected public sector organisations in Ghana from October 2019-January 2020. Methodology: A total sample size of 215 procurement staff from public entities including: Department of Feeder Roads, Ghana Cocoa Board, Ghana Health Service, Koforidua Technical University and Tema Metropolitan Assembly. The data collection instruments were interview guide and questionnaires. Both descriptive and inferential statistics were used as the analytical tools. Specifically, Principal Component Analysis (PCA) was used. Results: The study found that users and stakeholders of the e-procurement perceive the availability of reliable, affordable and fast Internet services as the most critical success factor for the adoption of e-Procurement technologies. Furthermore, the study discovered that the critical success factors (CSFs) for e-procurement adoption can be categorized into organisational support for infrastructure set-up, system features, Monitoring and control and supportive human factors. Conclusion:For e-Procurement technologies to adequately permeate the fabrics of the Ghanaian public procurement system, the government and stakeholders should put in place mechanisms that can help measure the metrics of physical ICT infrastructure provision; attract adequate internet infrastructure into the country and provide the necessary ICT infrastructure and leadership role in using e-Procurement technologies in their public procurement process.

Determinants of e-procurement adoption by institutions in Kenya and Tanzania during Covid-19 era

“…For instance, [22] found that top management support, supplier readiness, employee knowledge and skills, compatibility, relative advantage, and complexity were the factors that strongly influenced the adoption of E-procurement in Sri Lankan public sector organizations. Similar to this, [23] conducted research on critical success factors for Ghana's adoption of electronic government procurement. The most important success element for the adoption of E-procurement was identified by the results as being quick, reliable and inexpensive internet services.…”

Exploring the anti‐corruption abilities of e‐procurement in Ghanaian mining companies

“…Many studies have been conducted in Ghana concerning e-procurement. Ofori and Fuseini (2020) looked into the crucial success criteria for e-procurement adoption in Ghana's public sector procurement activities. A descriptive survey design was used in the study.…”

Adoption intentions of electronic procurement among public sector organisations (PSOs) in Ghana: emerging economy perspective

“…Within supply chain technology, electronic government portal is one of the evolutionary electronic application, shaping the practice of procurement in public sector organisation (Soong et al , 2020; Ofori and Fuseini, 2019; Chan and Owusu, 2022). Over the past two decades, electronic government portal has been an essential electronic tool to achieve standardisation and consistency, which, in turn, speed up public procurement process (Hanák et al , 2018).…”

“…Over the past two decades, electronic government portal has been an essential electronic tool to achieve standardisation and consistency, which, in turn, speed up public procurement process (Hanák et al , 2018). An assessment of the relevance of electronic government portal in the public sector procurement system suggests that it is an innovative technique that has the potency to solve many challenges pertaining to the traditional procurement system (Ofori and Fuseini, 2019; Danso, Xuhua and Fuseini, 2020). Furthermore, the use of these technologies is contributing to greater transparency, efficiency and effectiveness in public spending by enabling more open, innovative and accountable public entities.…”

“…While the pursuit of these socio-economic goals is important from sustainable development perspective, judicious use of public funds is as well critical to achieving the sustainable development goals. According to Ofori and Fuseini (2019), electronic government portal has been cited as an important platform that promotes efficient, transparent, competitive and agile delivery of procurement activities in the public sector.…”