“…IT skills as well as personal characteristics of individuals impacted on the success of an EHR implementation 10 , 12 , 50 , 51 , 53 , 56 , 58 , 60 , 62 , 13 , 19 , 36 , 37 , 44 , [47] , [48] , [49] . Assessing computer literacy of end-users enabled provision of basic computer training to those requiring it, prior to effective EHR training 36 , 48 .…”