Emotional Intelligence and Job Stress of Clinical Nurses in Local Public Hospitals

Abstract

Purpose: This study was done to identify the relationship between emotional intelligence (EI) and job stress of clinical nurses in small to medium-sized hospitals. Methods: Data were collected from a convenience sample of 152 nurses working in 4 local public hospitals in one district. EI was measured with the scale developed by Law, Wong, & Song (2004), and job stress with the scale by Choi, Kang, & Woo (2006). Data were analyzed with PASW (SPSS) 18.0, using descriptive statistics, t-test, ANOVA, Scheffe' test, Pearson correlation coefficients, and multiple regression. Results: There were significant differences in EI according to work time, in self-emotional appraisal according to salary, in regulation of emotion according to marital status, age, work time, and salary. There were also significant differences in job stress including somatization, depression and anger according to marital status, work time, and salary. Correlation between EI and job stress was negative. EI explained 17.3% of variance in job stress. Conclusion: The findings indicate that to decrease job stress, nursing managers need to develop EI, especially self-emotional appraisal and regulation of emotion for nurses in their twenties and for unmarried nurses.서 론

Factors Associated with Job Stress among Hospital Nurses: A Meta-Correlation Analysis

“…Several previous studies have demonstrated that emotional intelligence is a factor influencing job stress [12]. Emotional intelligence modulates the level of personal factors, such as hardness and resilience, according to organizational context [13]. Therefore, in this study, it was classified as a moderator.…”

“…Finally, 65 studies in which variables related to job stress were only reported in a single study were excluded, as meta-correlations require a minimum of two studies reporting the same variable to compute the pooled effect size. As a result, 154 studies were included in the meta-analysis (Figure 1, [13,). The following four general characteristics were examined: year of publicati country of publication, sample size, and quality rating.…”

A Meta-Analysis of the Relationships Between Emotional Intelligence and Employee Outcomes

“…However, it is important to note the link between emotional intelligence and job stress. Lee ( 2010 ) found a negative relationship between emotional intelligence and job stress among 152 nurses from 4 hospitals in Korea. Similarly, Shukla and Srivastava ( 2016 ) found a negative relationship between trait emotional intelligence and job stress among 564 retail employees, which is our fifth hypothesis.…”

Impact of Emotional Intelligence on Emotional Labor and Employee’s Job Performance Behavior

“…In contrast, the conclusion of Yin et al (2013) study exhibited a significantly positive EI influence on DA and no effect on SA. In previous research, Johnson and Spector (2007) and Lee (2010) explored that EI is associated with DA in positive relation and negatively with SA. Pervaiz, Ali, and Asif (2019) stated that emotional intelligence is a multidimensional concept and is explored in many ways also managed in many ways by employees (Moesby-Jensen & Nielsen, 2014).…”