Emotional intelligence and transformational leadership: The two factors affecting the nurses' performance at a general hospital in Bolaang Mongondow Monompia, Kotamobagu, Indonesia

Abstract

Background: Emotional intelligence and transformational leadership are two important factors for nurses to be able to motivate themselves and build intra relationships in hospitals, and may affect to the nurses’ performance. Aims: The purpose of the study was to determine how emotional intelligence and leadership affecting the nurses’ performance at the General Hospital of the Evangelical Masehi Church, Bolaang Mongondow Monompia, Kotamobagu, Indonesia Methods: This original research employed an analytic observational with a quantitative approach and a cross sectional study design. A set of questionnaires was distributed to the participated nurses to define the respondents’ characteristics, emotional intelligence (10 questions), leadership transformation (12 questions), and the nurses’ performances (8 questions). A total of 48 nurses were selected in August 2022 using a total sampling technique, and their answers were included to the further statistical analysis using PSS software version 15. Results: Not different with other hospitals, at the Regional General Hospital of Kotamobagu the majority of nurses was female, and relatively has worked for more than 5 years. It has been noted that the nurses were measured with sufficient emotional intelligence (43.8%), transformational leadership (54.1%), and performances (58.3%). However, the number of nurses having poor emotional intelligence and performance were relatively high, respectively at 12.4% and 14.6%. It is indicated that the nurses performance were significantly resulted by the two factors: Emotional intelligence (p-value: 0.025) and transformational leadership (p-value: 0.005). Conclusion: This study concludes that the emotional intelligence and transformational leadership are moderating variables to strengthen the nurses’ performance. This study noted that the higher number of nurses highly perform if having good emotional intelligence and good transformational leadership. Therefore, it is recommended to pay attention to the two strong indicators from this study if a hospital manager plans to improve the nurses’ performance.

Emotional Intelligence among Female Nursing Leaders in a Transformational Era

“…Te correlation between higher levels of EI and nursing leadership is underlined by the four elements of leadership styles, which include idealized infuence, inspirational motivation, intellectual stimulation, and individual consideration. Tese elements collectively contribute to the efectiveness of leaders who possess high EI [17].…”

“…In this transformative era, female leaders need to demonstrate idealized infuence whereby they act as exemplary role models. Tis approach to leadership means acting as a role model-a strategy that further contributes to higher levels of trust and confdence from the rest of the team [17][18][19][20]. An emotional relationship created between the leader and the team because the leader applies emotional support and spreading their individual emotions concerning how they expect their followers to behave.…”

“…Tis concept has also introduced the vital role of nurse mentors in fostering professional growth for novice nurses. Nurse mentors aid novice nurses in avoiding specifc errors that are common among new graduates [17]. Tey also provide insightful guidance on strategies of successful nurses in clinical areas such as workfow management, networking, and workplace collaboration [18].…”