Emotional Intelligence as a Predictor of Psychological Wellbeing and Workplace Performance

Abstract

Understanding emotional well-being is crucial in today's tech-driven world for effective coping and stress management in personal and professional life. Managing emotional intelligence is vital for employee interaction, fostering a positive work environment, and enhancing performance and overall well-being. This chapter aims to conduct a systematic literature review and develop a comprehensive conceptual model illustrating the intricate relationships among emotional intelligence, overall well-being, and work performance. It guides organizations, managers, policymakers, and future research in tailoring policies and practices. The review affirms a strong association between EI, overall well-being, and work performance, impacting both well-being and work outcomes. The conceptual model illustrates how emotional intelligence significantly affects well-being and workplace performance through direct and indirect factors. These findings suggest the need for effective interventions and strategies to improve emotional intelligence, overall well-being, and work performance.