Emotional labour underlying caring: an evolutionary concept analysis

Truc, Huynh; Alderson, Marie; Thompson, Mary Kathryn

doi:10.1111/j.1365-2648.2008.04780.x

Cited by 114 publications

(145 citation statements)

References 98 publications

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“…Through this process, socio-cognitive constructs guide the professional practices and the emotional labour (i.e. initiation, orientation and process) of the caregivers, by making sense of difficult experiences in care situations (Huynh, Alderson, & Thompson, 2008).…”

Section: Accepted Manuscriptmentioning

confidence: 99%

Emotional Labour of Caregivers Confronted With Aggressive Brain-injured Patients

Huet¹,

Dany²,

Apostolidis³

2018

Archives of Psychiatric Nursing

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Section: Accepted Manuscriptmentioning

confidence: 99%

Emotional Labour of Caregivers Confronted With Aggressive Brain-injured Patients

Huet¹,

Dany²,

Apostolidis³

2018

Archives of Psychiatric Nursing

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“…which creates the capacity for becoming sensitive to another's emotional state and needs [55]. Our carers' described the necessity of "tuning in" to the other, as also vital to caring, as confirmed by others [42]. Other studies have also described experiences of joy, cherishing and love [40] as well as anger, weariness and irritation among carers [5].…”

Section: Sensitive To Selfmentioning

confidence: 64%

Meanings Given to Professional Care: Focus Group Results

Kalfoss¹,

Scient²

2017

OJN

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Background: Many studies have focused on exploring the concept of care from patient and nurse perspectives, but knowledge is limited regarding student perceptions. Objective: To explore the meanings given to the concept of professional care from the perspective of graduate students in nursing and pastoral care. Research design: A qualitative study was employed with the formation of six focus groups. Data were analyzed via a thematic content analysis of the discussions. Participants and research context: Thirty-one students attending a University College in Oslo participated. Findings: Seven main themes and forty-four subthemes were identified. Major themes included reverence and respect for the dignity and value of human life, bonding, sensitive to self and other, communication, competence, willfulness and deep caring. Discussion: Different levels of intentionality, professional comportment and caring consciousness were revealed in the discussions. Findings also lend support to major beliefs and values in Watson's Human Caring Theory. Conclusion: The focus groups generated valuable detail of complex experiences behind student's perceptions, attitudes, beliefs and actions. Focus group methodology can enhance holistic nursing practice by providing opportunities to explore and clarify holistic care values, create opportunities for self-awareness and transformative learning in education, clinical practice, administration and research.

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“…In contrast to non-professionals, professionals have more autonomy to engage or disengage their clients emotionally (Huynh, Alderson, & Thompson, 2008). Office workers could be distressed by the capacity required for the position because they were in charge of the sales and marketing planning, education, and advertisements.…”

Section: ⅴ Discussionmentioning

confidence: 99%

Relationship of occupational stress and psychosocial stress to health promotion behavior in female office workers and emotional labor workers for sales

Han¹,

Lee²,

Lee³

et al. 2015

Korean Journal of Health Education and Promotion

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Objectives: The aim of this study was to evaluate the relationship of occupational stress and psychosocial stress to health promotion behaviors depending on characteristics of female office workers and emotional labor workers for sales. Methods: A survey of 207 female service workers engaging in sales of cosmetics in major department stores and 149 females working in the offices of cosmetics companies was carried out using a self-administered questionnaire. Results: It showed a significant difference in job demand and insufficient job control which are sub-domains of stress. The percentage of emotional laborers exposed to a high risk of psychosocial stress was higher than office workers. In office workers, occupational stress stemmed from insufficient job control and low reward of work was significantly related to psychosocial stress. But in emotional labor workers, stress from job insecurity, and organizational system were added. The relevant factors that affect health promotion behaviors were type of occupational stress, psychosocial stress, marital status, educational level and working career. Conclusions: Occupational stress and psychosocial stress were closely associated with health promotion behaviors. It was suggested that the development of health promotion programs which reduce the stress in female office and emotional labor workers.

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Emotional labour underlying caring: an evolutionary concept analysis

Cited by 114 publications

References 98 publications

Emotional Labour of Caregivers Confronted With Aggressive Brain-injured Patients

Emotional Labour of Caregivers Confronted With Aggressive Brain-injured Patients

Meanings Given to Professional Care: Focus Group Results

Relationship of occupational stress and psychosocial stress to health promotion behavior in female office workers and emotional labor workers for sales

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