Empirical insights into the development of a service-oriented enterprise architecture

Alwadain, Ayed; Fielt, Erwin; Korthaus, Axel; Rosemann, Michael

doi:10.1016/j.datak.2015.09.004

Cited by 36 publications

(32 citation statements)

References 31 publications

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“…Accepting customer advice (C16) and considering personal feedback (C24) are important attributes after sales. These criteria can promote the understanding of customers' needs, avoid shortages of current products and enhance the satisfaction and repurchasing rate of customers [28,53,54]. A detailed explanation of each criterion is shown in Table 1.…”

Section: Proposed Attributesmentioning

confidence: 99%

“…Technology, goods or services have great demand-guided capabilities, so by guiding market demand, companies can open new markets. [53] C24 Considering Personal Feedback After using a product or service, the customer will provide feedback about his/her unique, personal and pure experience to the enterprise without being affected by external attributes. [54]…”

Section: C23mentioning

confidence: 99%

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Sustainable Development Performance for Small and Medium Enterprises Using a Fuzzy Synthetic Method-DEMATEL

Chen

et al. 2019

Sustainability

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Small and medium enterprises (SMEs) are forced to adhere to sustainable development (SD) regulations and standards. However, SMEs encounter difficulty in assessing their performance due to the lack of an efficient and effective approach to deal with the uncertainties in hierarchical relationships and interrelationships. Moreover, interrelations exist among the proposed attributes that increase the difficulty of the assessment. To overcome these issues, exploratory factor analysis is used to screen out the less important attributes and build a hierarchal structure. The fuzzy synthetic method addresses the hierarchical structure and decision-making, and a trial evaluation laboratory assesses the interrelationships among the attributes by providing a visual interrelationship map. The results indicate that strategic and financial management are the major problems for SMEs. SD relies on enhancing sustainable supply chain performance, sustainable human resources and environmental management. This study contributes by not only filling the information gap for SD for SMEs but also providing a guideline for improvement. The theoretical and managerial implications are discussed.Sustainability 2019, 11, 4119 2 of 25 extended the concept to balance economic, environmental and social aspects. Wu et al. [4] argued that SD cannot take only economy, environment and society into account but also must consider operations, resilience, the long term and stakeholders. Witjes [5] found that enterprises are impacted by diverse SD aspects, and these impacts are not limited to only environmental or social aspects. Launching SD not only promotes the reputation of an enterprise and fulfills the expectations of the public but also becomes a core competence in competing with rivals. Although prior studies have extensively discussed SD, a discussion from the perspective of SMEs and a guideline for improvement is lacking.SMEs exist in diverse industries and often face resource constraints in developing SD. Thus, 70% of all industrial pollutants are generated by SMEs [6]. A previous study has demonstrated that approaches to launching SD must be formulated with SME features rather than simply shifting SD practices from large enterprises to SMEs, as the latter approach has been indicated to be unsuitable [7]. Although large enterprises and governments have attempted to increase SME engagement in sustainability initiatives, a framework allowing SMEs to clarify and launch the requested SD arrangements is lacking [8][9][10]. In addition, ways to assess performance and expressively engage SMEs in real SD management and practices are absent in previous studies [11].Prior studies have not proposed valid and reliable hierarchical structures or dealt with the interrelationships among the attributes. For instance, Udo and Jansson [12] noted that SD is a multidimensional, multidisciplinary, and interdisciplinary problem of significant complexity and uncertainty. To deal with SD assessment, exploratory factor analysis (EFA) is employed to screen the attribu...

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Section: Proposed Attributesmentioning

confidence: 99%

Section: C23mentioning

confidence: 99%

Sustainable Development Performance for Small and Medium Enterprises Using a Fuzzy Synthetic Method-DEMATEL

Chen

et al. 2019

Sustainability

View full text Add to dashboard Cite

show abstract

“…It covered twelve journals and eight proceedings. Most of the paper was obtained from Elsevier publisher: three journal papers [4], [5] and [6], and two paper proceedings [7] and [8]. Three proceedings were published by IEEE, [7], [8] and [9].…”

Section: Documenting the Searchmentioning

confidence: 99%

“…The most prolific author is Nur Azaliah A. Bakar from Universiti Kuala Lumpur, Malaysia, who published two papers. The second most prolific authors are from the State of Colombia and Netherland, in which their paper consists of six authors: [4] and [10]. There are four papers that involve authors from several different countries.…”

Section: Documenting the Searchmentioning

confidence: 99%

Enterprise Architecture Functions for Villages in Indonesia: a Perspective on Indonesia’s Village Law

Putro*,

Ranti,

Trisetyarso

et al. 2019

IJRTE

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Enterprise Architecture (EA) is often used by organizations as a tool to support for achieving organizational goals. The EA supports achieving organizational goals because of its functions. This paper discusses the results of literature review for the EA function. There are at least three reasons for using EA in organizations: its complexity, external force to change, and the alignment of business with Information Technology (IT). Furthermore, this paper also discusses how the EA functions can offer benefit for the Village Law. The Village Law is a legal product in Indonesia that is used as a legal umbrella to build Indonesia. A proper EA function perspective is needed to build a village supported by information technology.

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“…Organisations use Enterprise Architecture (EA) to reduce organisational complexity, improve communication, align business and information technology (IT), and drive organisational change. The paper [9] uses Archer's morphogenetic theory as a foundation to conceptualise three analytical phases of EA evolution in organisations, namely conditioning, interaction and elaboration. It proposes a model that can be used to guide professionals to manage EA and continually evolve it.…”

Section: Knowledge Engineering For Enterprise Interoperability and Nementioning

confidence: 99%

Knowledge engineering for enterprise integration, interoperability and networking: Theory and applications

Panetto

Whitman

2016

Data & Knowledge Engineering

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Empirical insights into the development of a service-oriented enterprise architecture

Cited by 36 publications

References 31 publications

Sustainable Development Performance for Small and Medium Enterprises Using a Fuzzy Synthetic Method-DEMATEL

Sustainable Development Performance for Small and Medium Enterprises Using a Fuzzy Synthetic Method-DEMATEL

Enterprise Architecture Functions for Villages in Indonesia: a Perspective on Indonesia’s Village Law

Knowledge engineering for enterprise integration, interoperability and networking: Theory and applications

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