2022
DOI: 10.46827/ejpe.v9i3.4591
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Employee Perceptions About the Efqm Excellence Model in Mega Sports Organizations

Abstract: The EFQM Excellence Model, which is a scale based on the rules of total quality management, is applied to companies, both in the private and public sectors, with the aim of better satisfying both consumers and employees (Foncera, Amaral and Oliveira, 2021). The purpose of the present paper was to record employees' perceptions of the EFQM Excellence Model in mega sports organizations. It was hypothesized that the average of the five criteria namely Leadership, Human Resources, Strategy and Policy, Suppliers / S… Show more

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