2017 International Conference on Innovations in Information, Embedded and Communication Systems (ICIIECS) 2017
DOI: 10.1109/iciiecs.2017.8276093
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Employee performance assessment in virtual organization using domain-driven data mining and sentiment analysis

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Cited by 13 publications
(3 citation statements)
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“…This was because the staff seemed to be familiar with their surrounding environments both internally and externally. They were also found to have the ability to connect these two to each other [22].…”
Section: B Virtual Team and Organization Performancementioning
confidence: 99%
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“…This was because the staff seemed to be familiar with their surrounding environments both internally and externally. They were also found to have the ability to connect these two to each other [22].…”
Section: B Virtual Team and Organization Performancementioning
confidence: 99%
“…Virtual teams comprise knowledgeable employees to improve the organization's performance collectively. Learning in the organization was proved to affect the team performance [22] positively. Collective thinking, group brainstorming, and communication were also found to contribute positively to team performance as they were promoted by inquiry and dialogue [23].…”
Section: B Virtual Team and Organization Performancementioning
confidence: 99%
“…Interaksi antara pemberi jasa dengan klien sering kali mengharuskan untuk berpartisipasi dengan organisasi jasa dan juga harus menyesuaikan diri dengan system dan rutinitas operatif maupun administrative di organisasi, interaksi sebagai kunci dari pemasaran secara konstan di bank,terutama di bagian frontliner [10]. Frontliner adalah istilah umum untuk customer service, teller, security/satpam yang berinteraksi langsung dengan para nasabah yang akan berpengaruh besar terhadap citra bank [11]. Dari frontliner juga nasabah dapat tertarik untuk menggunakan produk dan fasilitas yang ditawakan oleh bank.…”
Section: Pendahuluanunclassified