Enabling IT for mass customisation: the IT architecture to support an extended enterprise offering mass-customised products

Warschat, Joachim; Kürümlüoglu, Mehmet; Nostdal, Rita

doi:10.1504/ijmassc.2006.008632

Cited by 8 publications

(5 citation statements)

References 2 publications

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“…IT makes information processing less costly, rendering the governance of MC-related activities more efficient (Argyres, 1999). The general need for IT support in manufacturing operations has been highlighted in the literature (Boynton and Victor, 1991;Boynton et al, 1993;Yassine et al, 2004;Warschat et al, 2006). For example, Banker et al (2006) observe that IT significantly impacts manufacturing practices and operational performance.…”

Section: Theoretical Foundationmentioning

confidence: 99%

“…NPD IT also enables rapid testing and quality assurance, even before a product is built (Scott, 2000). Finally, NPD IT helps designers to decompose a product design into modular subassemblies and develop standardized interfaces among these modular subassemblies (Bourke et al, 1999), thus supporting MC by facilitating the quick configuration and reconfiguration of product modules as new products (Warschat et al, 2006). The above discussion leads to the following hypothesis: H3.…”

Section: Mass Customization Capabilitymentioning

confidence: 99%

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Impacts of information technology on mass customization capability of manufacturing plants

Peng

Liu²,

Heim³

2011

International Journal of Operations &Amp; Production Management

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Purpose -The impact of information technology (IT) on mass customization (MC) capability has been implied in the literature but seldom subjected to empirical examination. This study seeks to theoretically relate four types of IT applications with MC capability and empirically examines these relationships. Design/methodology/approach -This study identifies four types of IT that potentially support MC capability, including product configurator IT, new product development IT, manufacturing IT, and supplier collaboration IT. Drawing on organizational information processing theory, this study associates the four IT types with a manufacturer's MC capability. A structural equation model is tested using survey data collected from a sample of manufacturing plants that focus on product customization. Findings -The empirical results indicate that two of the four IT types strongly support a manufacturer's MC capability. Research limitations/implications -No strong relationship between configurator IT and MC was observed, which calls for further investigation. Data used are cross-sectional in nature. A set of refined IT measures should be developed in future studies. In addition, future studies could control for the effects of more variables that may impact IT use by mass customizers. Practical implications -The paper identifies managerial opportunities for investing in IT to support or enhance MC capability. Originality/value -This study provides a theoretical foundation for the IT-MC relationship and develops a classification framework of IT applications in manufacturing plants. The study is one of the first efforts that empirically examines the impact of multiple types of IT applications on MC.

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Section: Theoretical Foundationmentioning

confidence: 99%

Section: Mass Customization Capabilitymentioning

confidence: 99%

Impacts of information technology on mass customization capability of manufacturing plants

Peng

Liu²,

Heim³

2011

International Journal of Operations &Amp; Production Management

View full text Add to dashboard Cite

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“…Our large-scale empirical study corroborates prior research contention, mostly based on anecdotal evidence, that product configurator use may improve compatibility between product customization and time performance. Moreover, by clarifying the mechanisms underlying the positive impact of product configurator use on time performance, our paper contributes to a deeper understanding of how information technology may support mass customization (e.g., [32,76,77,29]). …”

Section: Discussionmentioning

confidence: 98%

Overcoming the customization-responsiveness squeeze by using product configurators: Beyond anecdotal evidence

Trentin

Perin

Forza

2011

Computers in Industry

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“…Information and communication technologies (ICTs) provide means to achieve both internal and external integration (Ghiassi and Spera, 2003;Prajogo and Olhager, 2012). ICTs act as enabler for driving the mass customization initiative by providing excellent flexibility, efficiency and responsiveness (Da Silveira et al, 2001;Yassine et al, 2004;Warschat et al, 2006). Bhatt et al (2010) have empirically investigated and concluded that IT infrastructure flexibility has a positive effect on competitiveness and responsiveness of the organizations.…”

Section: Information and Communication Technologiesmentioning

confidence: 99%

Analysis of interactions among the enablers of mass customization

Ullah

Narain

2018

JM2

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Purpose Current dynamic and turbulent business environment calls for adopting newer strategies so that organizations can create a niche for itself in the market, mass customization (MC) being one of them. The purpose of this paper is to identify the critical enablers necessary to realize the objectives of MC, study the relationship among them and prioritize them in order of their importance so that a clear roadmap can be easily prepared for successful implementation of MC. Design/methodology/approach A portfolio of enablers of MC has been elicited from a thorough review of literature and experts’ opinion. Then, contextually relevant relations are chosen for each pair. In addition, a hierarchy-based structural model is developed by using Interpretive Structural Modelling (ISM) technique. Findings The findings classify the enablers into different groups according to their driving and dependence power. The findings show the enablers of strategic importance that need focused attention. This paper develops a structural model including hierarchy of enablers that forms a basis for the firms considering transition to MC. Practical implications This paper allows the firms to differentiate the dependent and independent variables and their mutual relationships, also by identifying and establishing the connection and relationships among the enabling practices; firms can better prioritize the resources and implementation effort to successfully provide each customer exactly they want. Originality/value This paper happens to be one of the first of its kind in the area of mass customization research that presents a contextual model having a hierarchy of enablers.

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Enabling IT for mass customisation: the IT architecture to support an extended enterprise offering mass-customised products

Cited by 8 publications

References 2 publications

Impacts of information technology on mass customization capability of manufacturing plants

Impacts of information technology on mass customization capability of manufacturing plants

Overcoming the customization-responsiveness squeeze by using product configurators: Beyond anecdotal evidence

Analysis of interactions among the enablers of mass customization

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