Enabling the Gab Between RPA and Process Mining: User Interface Interactions Recorder

Abstract

Robotic process automation (RPA) is a rapid-emerging technology for process automation that is using software robots to replicate high-volume, manual, repeatable, routine, rule-based, and unmotivating human tasks. The goal is not to replace human workers but to allow them focus more on difficult tasks by delegating their tedious routine tasks to a digital force. RPA tools demonstrated powerful cost-saving and other performances. Nevertheless, one of the main challenges of implementing RPA is the identification of the suitable tasks for automation. Process mining is as an emerging technology for process discovery and enhancement based on event log data. Since RPA operates on the user interface level; process mining techniques can play a huge role in deciding the tasks that can be automated. However, process mining requires an event log as input to be used. This paper presents a tool responsible for recording the interactions with user interfaces and generating a UI log that can be used by process mining techniques for deciding the tasks that can be automated with RPA.

Workplace performance measurement: digitalization of work observation and analysis

“…In Industry 4.0, ISs are used to analyze the course and support the implementation and improvement of business processes. Using process mining techniques based on the data collected in their event logs, it is possible to identify the course of the processes being carried out, and on this basis, compare them with the applicable standard and specify proposals for improvements allowing for the preparation of an improved standard (Badakhshan et al, 2022;Choi et al, 2022;IEEE Task Force on Process Mining, 2012;Lamghari et al, 2021;Lorenz et al, 2021;Mamudu et al, 2023). This is the scope of identification and analysis that fully covers earlier observation methods such as work sampling, snapshot observations, or work timing.…”

Enhancing Robotic Process Automation Task Selection: An Integrated Approach Leveraging Process Mining and Feature Extraction

“…For the selection of tasks for RPA, process mining techniques can facilitate the selection of only those tasks that require and are susceptible to automation using RPA [24,25]. This method also ensures that decisions are data-driven [26].…”

Digitization and Automation of Processes a Systematic Literature Review Digitizacao E Automacao De Processos: Uma Revisao Sistematica Da Literatura

“…Conforme apresentado por Choi (Choi et al, 2022), um dos benefícios com a adoção da tecnologia RPA é a automatização de tarefas repetitivas possibilitando às pessoas se concentrarem em tarefas difíceis e na solução de problemas. (Sztorc, 2022), aponta os seguintes benefícios: realocação de força de trabalho para atividades estratégicas que afetam a obtenção de vantagem competitiva; eliminação de imperfeições; aceleração da execução das tarefas; padronização de processos; implementação de prazo relativamente curto; mudança do modelo de negócio; controle das tarefas realizadas; uso de infraestrutura de TIC e dispositivos móveis próprios; aumento da eficiência dos processos.…”

“…Um dos desafios da implementação de RPA é a determinação de tarefas de negócios que podem ser automatizadas conforme mencionado por Choi (Choi et al, 2022). Além disso, Sobczak (Sobczak, 2022) aponta para importância de se determinar o que é um robô de software, pois esse conceito pode ser entendido de várias maneiras como por exemplo: um robô é um processo completamente robótico, é uma máquina virtual ou é uma licença.…”