End Users: Actors in the Industrial Relations System?

Abstract

The paradigm elaborated by John T. Dunlop in his landmark 1958 volume, "Industrial Relations Systems", described this system as consisting of three actors: unions, employers and the State. Over the past few years, the call to expand upon the notion of actors in the industrial relations environment has become more and more widespread, but no one has yet suggested how this integration might be implemented. The main objective of this paper is to propose an analytical model of the actor and to explore how the latter could be applied in the case of public urban transit users. Copyright Blackwell Publishers Ltd/London School of Economics 2000.

Ocularcentric Labour: “you don’t do this for money”

“…The main problem, therefore, is how to strengthen the core. This research has approached this problem by building around the institutional core of IR, similar to Bellemare's (2000) approach with new actors, extending them beyond Dunlop's (1956) framework. With Bellemare's work, the rising phenomenon of consumption and consumerism was also the trigger for moving beyond the core without rejecting it outright.…”

End-users, Public Services, and Industrial Relations: The Restructuring of Social Services in Ontario

“…The main focus of this study is to explore the dynamics of end-users as significant actors in the industrial relations system. Building on previous scholarship which has explored the role of end-users as industrial relations actors (Bellemare, 2000;Kessler and Bach, 2011) this study deepens our understanding of the role and impact of end-users on the process and outcomes of industrial relations in the social services sector. The current study adds to this foundational theoretical work by connecting this literature to similar studies of service users in the sociology of work (Brook, 2007;Lopez, 2010), disability studies (Barnes and Walker, 1996;Sanders, 2012), and critical social work theory (Beresford and Croft, 2004;Carr, 2007;Smith et al, 2011).…”

“…L'étude permet ainsi de mieux saisir le rôle important, mais complexe, joué par les usagers dans les transformations qui ont lieu dans les formes de prestations des services et de régulation du travail. Les usagers ont un impact significatif à au moins trois niveaux du système des relations industrielles (Bellemare, 2000). Au niveau stratégique, ils sont des acteurs de la gouvernance des réseaux d'élaboration des politiques publiques sans pour autant délaisser les activités traditionnelles de lobbying.…”

“…The findings sections present qualitative, descriptive data drawn from interviews with family advocates, government officials, unionized staff, and agency-based managers. The case analysis applies the theoretical framework for assessing whether end-users should be considered unique industrial relations actors (Bellemare, 2000). This analysis shows how end-users have unique roles in the process of industrial relations in Ontario's human services sector.…”

Le système d’emploi des travailleurs agricoles saisonniers : portrait d’un rapport salarial multipartite

“…Le pouvoir de contrôler ou d'organiser l'embauche, le déroulement et la terminaison du rapport salarial peut alors être réparti entre ces entités (Vallée, 2015, 19). Ainsi, pour comprendre le rapport salarial contemporain, il convient de prendre en compte « l'action d'acteurs sociaux connus et reconnus (État, employeur, syndicat), mais aussi d'autres acteurs dont le rôle et l'existence sont a priori indéterminés » (Bellemare et Briand, 2015 : 19;Bellemare, 2000et Legault et Bellemare, 2009). …”