Enhancing Communication with ChatGPT: A Guide for Academic Writers, Teachers, and Professionals

Abstract

ChatGPT has the potential to improve communication. ChatGPT can help with the 7Cs of effective communication: clarity, coherence, conciseness, concreteness, correctness, completeness, and courtesy. ChatGPT can make complex ideas simple for clarity. It can suggest transitions for coherence and provide concise responses. It offers concrete details and examples, making information relatable. ChatGPT generates grammatically correct and thorough information, contributing to correctness and completeness. It also maintains a courteous tone and suggests polite language choices. However, ChatGPT has limitations. It can sometimes lack accuracy, struggle with understanding context, or miss empathy. It may also give incomplete or generic answers. Academic writers, teachers, and professionals should use ChatGPT carefully. They need to verify information independently and evaluate suggestions critically. By combining ChatGPT with human judgment and editing, they can improve their communication. Responsible use of ChatGPT as a support tool can enhance communication in professional settings.