2023
DOI: 10.31891/dsim-2023-3(12)
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Enhancing Enterprise Management Systems Through Conflict Management Technologies

Tetyana LEPEYKО,
Kateryna LOHINOVA,
Elvin OMAROV

Abstract: Modern communication, both at the level of society and an enterprise, is accompanied by conflicts. The nature of conflict is the incompatibility of the goals of one entity with the goals of another entity, which is a natural inherent feature of human relations. The way a person reacts to a conflict determines the negative or positive outcomes of any conflict. For this reason, it is business leaders who have the opportunity to resolve conflicts with the most significant positive effect if they have complete inf… Show more

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