Enhancing User Experience in Electric Vehicle Charging Applications (EVCA): A Comprehensive Analysis in the Chinese Context

Li, Chengsi; Zhang, Shu; Ling, Weijie; Zhao, Liquan; Pan, Younghwan

doi:10.1007/s13132-024-01881-5

J Knowl Econ

2024

DOI: 10.1007/s13132-024-01881-5

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Enhancing User Experience in Electric Vehicle Charging Applications (EVCA): A Comprehensive Analysis in the Chinese Context

Chengsi Li,

Shu Zhang,

Weijie Ling

et al.

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2024

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Cited by 2 publications

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Driving the future: How value retention rate shapes electric vehicle adoption

Li,

Zhang

et al. 2024

International Journal of Sustainable Transportation

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Driving the future: How value retention rate shapes electric vehicle adoption

Li,

Zhang

et al. 2024

International Journal of Sustainable Transportation

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A Review of the Customer Experience at Public Charging Stations and its Effects on Electric Vehicle Purchase and Use

Singh,

Malarkey,

MacKenzie

2024

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The electric vehicle (EV) market in the U.S. has grown rapidly. However, poor public charging reliability could challenge achieving widespread adoption. We reviewed peer-reviewed articles and market research reports to understand how the public charging experience affects the willingness to purchase EVs among first-time buyers and current owners. Ample literature identifies the measures of the public charging experiences, characterizes the current public charging experience, and identifies the effect of infrastructure availability on EV purchase decisions. However, there is no causal evidence linking the customer experience at public chargers to purchase decisions or intentions for current EV owners or prospective buyers.

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Enhancing User Experience in Electric Vehicle Charging Applications (EVCA): A Comprehensive Analysis in the Chinese Context

Cited by 2 publications

References 72 publications

Driving the future: How value retention rate shapes electric vehicle adoption

Driving the future: How value retention rate shapes electric vehicle adoption

A Review of the Customer Experience at Public Charging Stations and its Effects on Electric Vehicle Purchase and Use

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