Entrepreneurial apologies: The mediating role of forgiveness on future cooperation

Clarke, Samuel L.; Rhodes, Eric S.

doi:10.1016/j.jbvi.2019.e00147

Cited by 7 publications

(10 citation statements)

References 30 publications

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“…Results using Sobel's test (Sobel 1982) for a better interpretation of the mediating effect, as applied by Clarke and Rhodes (2020) and Wahyono (2019), to test the statistical significance of the indirect effects, confirmed that ESE has a significant indirect impact on IB through EP (Table 8). In other words, ESE's impact on IB is mediated by EP.…”

Section: Evaluation Of the Structural Modelmentioning

confidence: 67%

Entrepreneurial Passion and Self-Efficacy as Factors Explaining Innovative Behavior: A Mediation Model

Noreña-Chavez¹,

Guevara²

2020

IJEBA

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Purpose: Dynamic and successful entrepreneurs and an enabling business environment are necessary if a company has to grow sustainably. However, research on the most important factors for entrepreneurs to be successful is still scarce. This paper analyzes the mediating effect of entrepreneurial passion-a key trait in successful entrepreneurs-on the relationship between entrepreneurial self-efficacy and innovative behavior. Design/Methodology/Approach: Partial least squares structural equation modeling (PLS-SEM) was used in a sample of 358 participants in the same number of companies. Findings: Results show that there is a significant complementary mediation effect of entrepreneurial passion on the relationship between entrepreneurial self-efficacy and innovative behavior. Practical Implications: This finding is important in order to further advance the understanding of the direct and indirect causes of entrepreneurial behavior. Originality/Value: Finally, this is especially important for understanding innovative behavior in an emerging economy with particular cultural, macroeconomic and social characteristics.

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Section: Evaluation Of the Structural Modelmentioning

confidence: 67%

Entrepreneurial Passion and Self-Efficacy as Factors Explaining Innovative Behavior: A Mediation Model

Noreña-Chavez¹,

Guevara²

2020

IJEBA

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“…Interpersonal forgiveness has been linked to several positive outcomes, including improved health and quality of life (e.g., Bono & McCullough, 2006; Currier et al, 2016), well‐being (e.g., Chen et al, 2019; Karremans et al, 2003; Yao et al, 2017), cooperation (e.g., Clarke & Rhodes, 2020; Komorita et al, 1991), relationship satisfaction, commitment, and trust (e.g., Fahimdanesh et al, 2020; McCullough et al, 1998). In contrast, less forgiving individuals tend to experience higher levels of negative emotions, such as anxiety, anger, and bitterness (e.g., Gençoğlu et al, 2018; Little et al, 2007; Takaku, 2001).…”

Section: Theoretical Background and Hypotheses Developmentmentioning

confidence: 99%

Don't be rude! The effect of content moderation on consumer‐brand forgiveness

Christodoulides

Gerrath

Siamagka

2021

Psychology and Marketing

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While it is a popular belief that venting helps unload frustrations about negative (customer) experiences, its effects on consumers' emotional states and consumer‐brand forgiveness (CBF) remain to be explored. Given that a lot of customer complaints are made online, brands seem ambivalent about managing these public complaints without violating consumers' right to free speech. In two experiments, we find that writing a customer complaint increases negative emotions regarding an incident. Moreover, brands can mitigate this negative effect by asking consumers to moderate their speech—for example, with the help of a content moderation policy. Specifically, if brands impose restrictions on consumers' freedom to express their frustrations, essentially asking them for self‐censorship, anger levels in their language decrease and CBF increases. We demonstrate that this effect is stronger for consumers with strong self‐brand connection.

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“…Hiebl et al, (2013) argue that there is a positive relationship between management accounting practices in the flexibility of the manufacturing environment with non-financial performance. There was a significant positive effect between TQM practices, management accounting information, and organizational performance, while [13] suggested that there was a direct influence between the intensity of market competition and business unit performance through the use of management accounting information.…”

Section: Change In Management Accounting Practicesmentioning

confidence: 98%

Measurement of Organizational Performance: Empirical Evidence on Manufacturing Companies in Indonesia

Wahyuni¹,

Triatmanto²,

Murdiansyah³

2021

Advances in Social Science, Education and Humanities Research

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This study aims to measure organizational performance as the impact of environmental changes by considering management accounting practices in manufacturing companies in Indonesia. This study develops contingency theory and institutional theory as a basis for analyzing the effect of environmental changes on the performance of manufacturing companies in Indonesia, both directly and indirectly, through changes in management accounting practices, which is responsible for company performance. The sample is randomly determined by 149 managers. Primary data using a questionnaire was collected by email, postal mail, or went directly to the manager. Data analysis was performed with Partial Least Square (PLS). The results of this study found that environmental changes have no effect on improving organizational performance, but environmental changes affect the change in management accounting practices. In contrast, changes in management accounting affect organizational performance. It means that changes in management accounting are able to mediate environmental changes to improve organizational performance.

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Entrepreneurial apologies: The mediating role of forgiveness on future cooperation

Cited by 7 publications

References 30 publications

Entrepreneurial Passion and Self-Efficacy as Factors Explaining Innovative Behavior: A Mediation Model

Entrepreneurial Passion and Self-Efficacy as Factors Explaining Innovative Behavior: A Mediation Model

Don't be rude! The effect of content moderation on consumer‐brand forgiveness

Measurement of Organizational Performance: Empirical Evidence on Manufacturing Companies in Indonesia

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