“…On the other hand, Joppe and Li (2016) highlighted the social aspect of tourism more than the economic aspect, arguing that the volume and structure of tourism is determined by the consumption of tourists. There are many studies that dealt with the performance of tourism and hotels from different perspectives (Sainaghi et al 2017, Matijova et al, 2020Lipianin-Zontek and Szewczyk, 2019;Saleh et al, 2018), for example in terms of innovation (Mattsson and Orfila-Sintes 2014), human resources (Cheung et al 2014), hotel owner's corporate strategies (Xiao et al 2012), customer satisfaction (Phillips et al 2017;Ključnikov et al, 2018) or tourism destination competitiveness (Hanafiah et al 2016). Alternative methods provide a picture of hotel performance in qualitative terms (Sainaghi et al 2013, Vila et al 2010, but this study focuses on the financial aspects of the performance of hotels in star classification, which is considered as a common and accessible identifier in studies dealing with the hotel industry (Israel 2002, Becerra et al 2013, Yang and Cai 2016.…”