ERP failure: A systematic mapping of the literature

Coşkun, Evren; Gezici, Bahar; Aydos, Murat; Tarhan, Ayça; Garousi, Vahid

doi:10.1016/j.datak.2022.102090

Cited by 17 publications

(8 citation statements)

References 28 publications

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“…Companies that try to manage variants by merging all parts in a single PBS that is managed in an Enterprise Resource Planning (ERP) tool often create dissatisfaction in every domain team. This may contribute to the high failure rate of ERP deployment projects [12].…”

Section: Product Breakdown Structurementioning

confidence: 99%

Product Line Management with Graphical MBSE Views

Krapf,

Berthier,

Levy

2023

Electron. Proc. Theor. Comput. Sci.

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Reducing the cost and delay and improving quality are major issues for product and software development, especially in the automotive domain. Product line engineering is a wellknown approach to engineer systems with the aim to reduce costs and development time as well as to improve the product quality. Feature models enable to make logical selection of features and obtain a filtered set of assets that compose the product. We propose to use a color code in feature models to make possible decisions visual in the feature tree. The color code is explained and its use is illustrated. The completeness of the approach is discussed.

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Section: Product Breakdown Structurementioning

confidence: 99%

Product Line Management with Graphical MBSE Views

Krapf,

Berthier,

Levy

2023

Electron. Proc. Theor. Comput. Sci.

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“…In addition, these systems do not always function as expected by their users (Bürkland & Zachariassen, 2014, pp. 409-410), and the reasons for failure are various (Coşkun, Gezici, Aydos, Tarhan, & Garousi, 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

An Application of Financial IT Programs to Support Customer Relations

Kubacka¹

2022

Financial Sciences

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The aim of the paper was to present research on the status for the use of financial information systems and CRM systems or ERP modules for customer relationship management to support customer relations, and in particular to identify the status of the use of these systems depending on the type of an enterprise in the Podkarpackie province (voivodeship). At the same time, the study examined whether the customer relationship management system was coupled with the enterprise’s financial and accounting system in terms of importing customer information, and the sources of obtaining customer information were identified. On the basis of the research conducted, it should be stated that the CRM class system was functioning in almost 31% of the enterprises under the survey. As a result of the analysis of contingency tables and verification of statistical significance of the relationships studied, and using the chi-square independence test, it was confirmed that the type of enterprise differentiated the entities in terms of the use of CRM systems (or the relevant ERP modules for customer relationship management) in supporting customer relations. At the same time, the study showed that the use of customer relationship management systems was related to the indication of the desired sources of customer information. The research filled a gap in knowledge about the use of customer relationship management systems in enterprises in the Podkarpackie province.

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“…Although many enterprises recognize that data mining and online analysis are future trends, they remain in a wait-and-see state. Addressing these issues in management, from blueprint design and technical architecture to front-end display, can reveal how big data in financial decision-making can improve organizational efficiency, reduce costs, and consolidate the advantages of enterprise core competitiveness, providing important reference value for practical research (Côrte-Real et al, 2017;Coşkun et al, 2022). The current management accounting information systems are unsystematic and decentralized.…”

Section: Introductionmentioning

confidence: 99%

Untitled

2024

AJBAIS

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ERP failure: A systematic mapping of the literature

Cited by 17 publications

References 28 publications

Product Line Management with Graphical MBSE Views

Product Line Management with Graphical MBSE Views

An Application of Financial IT Programs to Support Customer Relations

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