Erwartungen und Zufriedenheit von Patienten während eines stationären Krankenhausaufenthaltes

Abstract

Since cost-benefit is a basic need in running a hospital today, financial resources should be enhanced in the spheres which are equally medically important for fulfilling the expectations of the patients. Therefore, the number of staff and the qualification of the medical professionals should be financed instead of supporting architectural and room design. Accordingly, the patients' main criteria for choosing a hospital is the medical equipment provided and the qualification of the medical staff. In conclusion, these aspects should be publicized for meaningful decision-making. Medical professionals should be encouraged to inspire competence and to spend as much time as possible with each individual patient.

Quality of care and emotional support from the inpatient cancer patient’s perspective

“…In accordance with this, Baberg et al [17] found that patients focus more on how knowledgeable and attentive their doctors are than they do on medical equipment or whether or not they have a single room.…”

“…This is not only an ethical imperative but, nowadays, also an important factor of competition between health care institutions. Therefore, studies of patient satisfaction have often been performed from a perspective of quality assurance [16,17]. Unfortunately, the quality assurance managers behind these efforts seem at times to be unfamiliar with survey research [1,18], resulting in a "quality literature of poor quality".…”

Patientenzufriedenheit – Ein potentieller Eckpfeiler des Krankenhausmanagements

“…3Ergebnisse der Patientenzufriedenheit können zur Kliniksteuerung beitragen, wenn bestimmte methodische Voraussetzungen erfüllt werden [3,9,21,23,26,32].…”

“…In der vorliegenden Studie wurden methodische Anforderungen an Patientenbefragungen berücksichtigt [3,9,11,14,17,19 Abb. 6 Unzufriedenheit "Zuwendung durch Pflege und Ärzte" -Korrelation mit Arztrotation.…”

Die Forderung nach Internationalisierung der deutschen Forschung am Beispiel der Zeitschrift „Das Gesundheitswesen”. Ein Beitrag zur Qualitätssicherung anwendungsbezogener Forschung

“…Kliniken und niedergelassener ¾rzte einschließlich Zahnmedizin bilden die Autoren: Baberg [93], Beer [94], Geiger [95], Hollederer [96], Huber [97], Ihle [98], Lange [99], Müller [100], Schneeweiss [101], Schubert [102], Tegtbur [103], Tretter [104], Wilm [105] und Zimmer [106].…”