Ethical Banking in Spain: Does an Organisational Identity Exist That Distinguishes It from Conventional Banking?

Alfonso, Carmen Guzmán; Savall, Teresa; García, Marta Solórzano

doi:10.1080/19420676.2020.1821752

Cited by 5 publications

(5 citation statements)

References 66 publications

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“…There have been some moves to incorporate social considerations into financial services, such as the growth of "ethical banking," which have been increasingly legitimized in regulation [106]. At the other extreme, micro-finance initiatives, especially in developing countries, may be a less mainstream example of financial services that have a social value that is growing in recognition [107].…”

Section: Discussionmentioning

confidence: 99%

Analyzing the Impacts of Financial Services Regulation to Make the Case That Buy-Now-Pay-Later Regulation Is Failing

2021

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Fee-based Buy-Now-Pay-Later services (BNPL) are becoming widely adopted in many developed countries, including Australia. Across a variety of regulatory approaches there appears to be relatively minimal regulatory coverage of fee-based BNPL. This review applies a results-oriented, behaviourally informed market failure approach to assess the regulatory outcomes of fee-based BNPL. The review makes the case that the impacts of the regulation of fee-based BNPL in Australia demonstrate multiple forms of regulatory failure. The regulatory failure is particularly due to regulatory capture at a broad level and especially in terms of a lack of consumer protections. Consumers may particularly need consideration and protection because understanding the increasing complexity and financial knowledge at the heart of many fintech services is beyond the capability or responsibility of the consumer. Incorporating social and consumer considerations into analyses of regulatory structures can enable analyses of the regulation of fintech and move financial services regulation toward providing more socially useful and sustainable financial services. In the future, a behaviourally informed approach to the regulation of fintech may be beneficial and enhance sustainability.

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Section: Discussionmentioning

confidence: 99%

Analyzing the Impacts of Financial Services Regulation to Make the Case That Buy-Now-Pay-Later Regulation Is Failing

2021

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“…In contrast, the second category consists of investors who are interested in understanding what their savings are being used for. Guzmán et al (2023) compile some essential characteristics that make up the profile of an ethical bank, from fairness and equity in dealing with customers to cooperation with the environment, commitment to customers, attention to employee welfare, environmentally friendly practices, maintenance of a good reputation, and finally, an emphasized transparency at all organizational levels and practices.…”

Section: Ethical Financementioning

confidence: 99%

“…This trend had a significant impact on the financial world, leading the entire banking system being scrutinized. However, the literature still needs to identify a univocal definition of Ethical finance and different terms indiscriminately indicate the same reality (La Torre et al, 2021; Guzmán et al, 2023). Consequently, a leading definition of this concept is not accepted among academics and users, making it hard to distinguish which is ethical from which is not (Chew et al, 2016).…”

Section: Literature Reviewmentioning

confidence: 99%

Evaluating the sustainability profile of banks: A comprehensive benchmarking analysis in the Italian context

La Torre,

Bittucci,

Paccione

et al. 2024

Bus Strat Env

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The integration of sustainability factors in banking activities is becoming more urgent and necessary since banks are asked by regulatory and supervisory authorities to integrate Environment, Social and Governance (ESG) components in their risk management and governance frameworks. In literature, there is a lack of studies that assess the sustainability orientation of banks. We tried to fill this literature gap by providing a formal approach to evaluate the sustainability profile of Italian banks against the requirements of Article 111 bis of the National Normative Framework, which defines specific criteria for “sustainable banks”. Exploiting a mixed‐method approach, we analyze banks' compliance with the requirements of Article 111 bis and develop a distance metric that allows us to evaluate the distance of traditional banks from a selected benchmark compliant with Article 111 bis. While our findings reveal that Italian banks fall short of complete compliance with Article 111 bis, positive trends, particularly in sustainable lending, are discernible. Our paper represents an initial reflection on the definition of a sustainable business strategy, identifying crucial aspects that can be considered in harmonizing the bank's transition path to sustainability.

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“…, 2016; Aramburu and Pescador, 2019). In other words, the choice of a specific bank is influenced not only by its functional benefits but also by its ethical reputation (Guzmán et al. , 2020; Mulki and Jaramillo, 2011).…”

Section: Introductionmentioning

confidence: 99%

“…The ethical reputation of banks has become more critical in the contemporary environment, where concerns about climate, human rights, social justice, and fair business practices play a role in consumers' evaluation of the products and services of a firm (Bodur et al, 2014;Shaw et al, 2016;Aramburu and Pescador, 2019). In other words, the choice of a specific bank is influenced not only by its functional benefits but also by its ethical reputation (Guzm an et al, 2020;Mulki and Jaramillo, 2011). The banking literature points out various factors that consumers consider when selecting a retail bank for their financial needs, including financial returns (Javalgi et al, 1989), convenience and service quality (Laroche et al, 1986), availability of credit (Zineldin, 1996) and friendliness of bank personnel (Almossawi, 2001).…”

Section: Introductionmentioning

confidence: 99%

Ethical reputation and retail bank selection: a sequential exploratory mixed-methods study in an emerging economy

Butt

Ul-Haq²,

Shareef³

et al. 2022

IJBM

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PurposeIn this study, the authors examine how a retail bank's positive, neutral, and negative prior ethical reputations influence customers' perceptions and attitudes, leading to their bank selection decisions and also analyze whether there is a trade-off between a bank's negative prior ethical reputation and its functional benefits to customers.Design/methodology/approachThe authors followed a sequential exploratory mixed-methods research design with two studies. The authors’ first study was qualitative, in which the authors conducted interviews and focus groups with banking customers in Pakistan. The results of this study were used to generate hypotheses that were tested in the second study using random choice experiments.FindingsThe results indicate that positive and neutral prior ethical reputations do not significantly impact customers' choices; however, a negative reputation does affect selection. The results also show that customers punished negative reputations, even when the associated functional benefits were higher than the alternatives.Originality/valueThis is one of the first mixed-methods studies in an emerging economy context to consider the impact of ethical reputation on consumer orientation and bank selection decisions.

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Ethical Banking in Spain: Does an Organisational Identity Exist That Distinguishes It from Conventional Banking?

Cited by 5 publications

References 66 publications

Analyzing the Impacts of Financial Services Regulation to Make the Case That Buy-Now-Pay-Later Regulation Is Failing

Analyzing the Impacts of Financial Services Regulation to Make the Case That Buy-Now-Pay-Later Regulation Is Failing

Evaluating the sustainability profile of banks: A comprehensive benchmarking analysis in the Italian context

Ethical reputation and retail bank selection: a sequential exploratory mixed-methods study in an emerging economy

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