Ethics and Trust While Food Safety Crisis

Abstract

Ethics and trust should be significant values for the food market actors. Firstly, these values will be shortly characterized. Then, the authors describe the role of ethics and trust in food quality and safety assurance and the role of ethics and trust when food hazards appear. The main weak points, the areas of possible problems in keeping ethics and trust will be indicated. The main aim of this paper is to find answer to the question if there is the same importance and role of ethics and trust while food crisis and under normal condition. What should be done to avoid panic among consumers and what should be done to protect the brand of the product. Another key issue is the role of the various participants of the marketproducers, distributors, consumers as well as the food control institutions. Each food safety crisis result in big losswhat can be done to reduce these loss.

Determinants for food service market segmentation and contemporary consumers’ behaviours amid the Covid-19 pandemic

“…(2) The restaurant industry must be aware that factors such as service quality (G orka-Chowaniec, 2018;Niewczas-Dobrowolska and Sikora, 2021), the quality of food being served (G orka-Chowaniec, 2017), price (Mead et al, 2020), location and crises will have a significant bearing on consumers' behaviours (Bird Flu, SARS). Hence, crises such as those which we have seen create a need for strategic action and to seek new channels via which food services can be offered (Galanakis et al, 2021;Jafri et al, 2021;Kaiser et al, 2021;Melo, 2020;Ranaei et al, 2020).…”