Evaluating local e-government maturity in selected Iberoamerican countries

Abstract

This paper describes an exploratory study aiming to assess e-government maturity of municipalities in selected Iberoamerican countries: Andorra, Argentina, Brazil, Chile, Colombia, Portugal and Spain. A geographical criterion was adopted to select the countries, and a demographic criterion was adopted to define the municipalities observed within those countries. Moreover, a three-dimensional maturity model was used to categorize and evaluate each municipal website. Then, we conclude that local e-government still has a substantial room for improvement in the community, or at least in the studied countries, and that population density seems to be associated with the preliminary results for local e-government maturity.