Evaluating Representativeness of Qualitative Text Data in Identifying UX Issues

Rhie, Ye Lim; Lim, Ji Hyoun; Yun, Myung Hwan

doi:10.1080/10447318.2017.1294337

Cited by 4 publications

(1 citation statement)

References 61 publications

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“…These features can be used to analyse online social platforms such as Facebook (Erétéo et al, 2009). SNA can be used to formulate new knowledge and to support various analyses through the search for keywords and mutual influence between keywords; the method is also being combining with cultural context (Stohl, 1993;Drieger, 2013;Rhie et al, 2017). In this study, recently, SNA has also been used to identify the fundamental causes of various problems that arise to identify people's perceptions.…”

Section: Network Analysismentioning

confidence: 99%

Comparison of affective perception by country for emerging IT products and services

Kim

Jung

Park

et al. 2021

IJMC

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Affective engineering research on products and services has been actively conducted, but there is little research on affect regarding newly emerging information technology products and services and analysis of cultural differences by country. This study used network analysis to collect the major affective vocabulary of individuals in the USA, China, Indonesia, Korea, and Russia for emerging IT products and services, and thereby analysed cultural differences. Affective vocabulary was collected related to virtual reality devices, fitness trackers, drones, a call taxi service, mobile pay, and virtual currency. Vocabulary collected through a survey was categorised into major affective vocabulary through network analysis. Social awareness of products/ services was confirmed through analysis of the positive/negative aspects of the vocabulary. The affect of the target IT products/services was compared and interpreted with reference to Hofstede theory. The results of this study may be used as a basis for the development of IT products and services.

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