2001
DOI: 10.1016/s0167-9236(00)00126-3
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Evaluation of a decision support system for credit management decisions

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Cited by 23 publications
(4 citation statements)
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“…nformation systems (IS) are designed to meet a wide variety of objectives including supporting organizations" operations and providing useful information for decision-making. In particular, IS are intended to support decision-making (Keen & Scott-Morton, 1978), increase decision quality (Kanungo, Sharma, & Jain, 2001;Kasper 1996;Singh, 1998), enhance effectiveness and productivity (Forgionne & Kohli, 1996), serve as a tool for analyzing and solving complex tasks (Balakrishnan & Jacob, 1995), and attain system success (Kohli & Devaraj, 2002). However, "(i)nformation technology adoption and use in the workplace remains a central concern of information systems research and practice" (Venkatesh & Davis, 2000, p. 186).…”
Section: Introductionmentioning
confidence: 99%
“…nformation systems (IS) are designed to meet a wide variety of objectives including supporting organizations" operations and providing useful information for decision-making. In particular, IS are intended to support decision-making (Keen & Scott-Morton, 1978), increase decision quality (Kanungo, Sharma, & Jain, 2001;Kasper 1996;Singh, 1998), enhance effectiveness and productivity (Forgionne & Kohli, 1996), serve as a tool for analyzing and solving complex tasks (Balakrishnan & Jacob, 1995), and attain system success (Kohli & Devaraj, 2002). However, "(i)nformation technology adoption and use in the workplace remains a central concern of information systems research and practice" (Venkatesh & Davis, 2000, p. 186).…”
Section: Introductionmentioning
confidence: 99%
“…N Institutionalization of new methodologies and tools: The proposed new methodologies and tools for the management of natural resources should be coupled with a subsequent phase for their institutionalization. However, real institutionalization often requires considerable time for a perspective change in SES management (El Sherif 1990;Kanungo et al 2001). For instance, a project such as the one described in this paper should be followed by another initiative primarily focused on strengthening capacity to use the tools among concerned users such as community managers, policy-makers, and researchers.…”
Section: Lessons Learned and The Way Forwardmentioning
confidence: 99%
“…For service contracts planning, the optimization of costs would need to take advantage of commonalities of service parts among multiple contracts, by considering various combinations of contract-stockroom assignments. The manual examinations of these combinatorial options is often difficult for decision-makers, and as such, studies (Kanungo et al, 2001) have shown decision support systems to be useful for such situations.…”
Section: Heuristics Considering Cost and Commonalitymentioning
confidence: 99%