“…nformation systems (IS) are designed to meet a wide variety of objectives including supporting organizations" operations and providing useful information for decision-making. In particular, IS are intended to support decision-making (Keen & Scott-Morton, 1978), increase decision quality (Kanungo, Sharma, & Jain, 2001;Kasper 1996;Singh, 1998), enhance effectiveness and productivity (Forgionne & Kohli, 1996), serve as a tool for analyzing and solving complex tasks (Balakrishnan & Jacob, 1995), and attain system success (Kohli & Devaraj, 2002). However, "(i)nformation technology adoption and use in the workplace remains a central concern of information systems research and practice" (Venkatesh & Davis, 2000, p. 186).…”