2014
DOI: 10.4236/jsea.2014.74024
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Evaluation of ERP Systems Quality Model Using Analytic Hierarchy Process (AHP) Technique

Abstract: The Enterprise Resource Planning (ERP) system is a complex and comprehensive software that integrates various enterprise's functions and resources. ERP system cleanly encapsulates crosscutting concerns which cannot be encapsulated by other types of information systems like data synchronization and standardization, system complexity and system modularity. Many studies are conducted to propose software quality models with their quality characteristics. However, there is currently no dedicated software quality mo… Show more

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Cited by 9 publications
(1 citation statement)
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“…As reported by Chen et al (2015), various MCDM methods (Greco et al, 2016;Ishizaka & Nemery, 2013) as well as mathematical programming approaches have been already proposed in the literature for evaluating and comparing ERP systems. Such authors as Al-Rawashdeh et al (2014), Karsak and Özogul (2009) and Xu (2012) have, for instance, applied the Analytic Hierarchy Process (AHP) (Saaty, 1980) for ERP system selection and implementation. Similar applications in the field have been carried out by such methods as Data Envelopment Analysis (DEA) (Parthasarathy & Sharma, 2016), Artificial Neural Network (ANN) (Yazgan et al, 2009), Analytic Network Process (ANP) (Hallikainen et al, 2009;Lin et al, 2011), and other hybrid MCDM procedures (Bernroider & Stix, 2013;Gürbüz et al, 2012;Kilic et al, 2015).…”
Section: Multi-criteria Decision-making Approaches and Evaluation Criteriamentioning
confidence: 99%
“…As reported by Chen et al (2015), various MCDM methods (Greco et al, 2016;Ishizaka & Nemery, 2013) as well as mathematical programming approaches have been already proposed in the literature for evaluating and comparing ERP systems. Such authors as Al-Rawashdeh et al (2014), Karsak and Özogul (2009) and Xu (2012) have, for instance, applied the Analytic Hierarchy Process (AHP) (Saaty, 1980) for ERP system selection and implementation. Similar applications in the field have been carried out by such methods as Data Envelopment Analysis (DEA) (Parthasarathy & Sharma, 2016), Artificial Neural Network (ANN) (Yazgan et al, 2009), Analytic Network Process (ANP) (Hallikainen et al, 2009;Lin et al, 2011), and other hybrid MCDM procedures (Bernroider & Stix, 2013;Gürbüz et al, 2012;Kilic et al, 2015).…”
Section: Multi-criteria Decision-making Approaches and Evaluation Criteriamentioning
confidence: 99%