“…Therefore, a response rate of 12.4% has been reached, which is deemed acceptable ( Monzon, Julio, & Garcia-Martinez, 2020 ). The respondents have been classified according to several demographic aspects ( de Oliveira et al, 2021 ), such as the number of years of experience as a proxy of the level of expertise ( Arditi, Mangano, & De Marco, 2015 ), and the role profile ( De Marco, Mangano, & De Magistris, 2021 ). Respondents have been grouped as Academics to consider the theoretical perspective, Consultants, or Managers so as to include both internal and external business points of view.…”