Examining emotional intelligence evolution with age: insights from Bulgarian digital entrepreneurs of different generations

Abstract

PurposeThis article aims to explore the relationship between age and emotional intelligence, as the latter emerges as essential to professional performance and an individual’s ability to adapt to an ever-changing world. The study examines the emotional intelligence of Bulgarian digital entrepreneurs from different generations.Design/methodology/approachThe developed methodology for studying the emotional intelligence of digital business owners is based on Daniel Goleman’s model of emotional intelligence. The sample consists of 1,175 participants; the statistical error for the studied population is 2.8%. The demographic groups covered by the study are as follows: 1965 (Baby Boomers); 1965–1979 (Generation X); 1980–1995 (Generation Y); and 1995 (Generation Z). Data were collected using an anonymous form and subsequently analysed.FindingsThe comparison between the different generations of Bulgarian digital entrepreneurs reflects an increasing trend with age in the ability to exercise and apply emotional intelligence. The findings also show that although emotional intelligence is seen as the result of five components – self-awareness, self-regulation, motivation, empathy and social skills, the predominance of only one of these competencies does not guarantee high emotional intelligence. At the same time, self-awareness stands out as an ever-evolving component of emotional intelligence.Originality/valueThis paper integrates the concept of the development of emotional intelligence with age and confirms that general emotional intelligence may increase with age. Therefore, the study adds value to the literature on entrepreneurship, organisational behaviour and human resource management.