Examining the Factors Affecting the Evaluation and Adoption of IT Investments in Pharmaceutical Organizations

Lin, Chad

doi:10.2991/itmr.2013.3.2.1

Cited by 4 publications

(6 citation statements)

References 22 publications

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“…For example, some studies report whether the respondent's organization had (ever) used BM methods (e.g. an Australian study [LT23]). Other studies report whether the organization had such methods in place at the time of the study (e.g.…”

Section: Bm Adoptionmentioning

confidence: 99%

“…Empirical research on BM has been conducted in a number of industries (see Appendix C), for example, financial services [LT4, LT6, LT37, LT41], health [LT8, LT9], pharmaceutical [LT23], education [LT2], and various public sector institutions [LT7, LT10, LT12, LT13, LT21, LT27, LT29, LT33, LT34, LT35, LT36]. Some studies include a mix of industries [LT1, LT3, LT5, LT11, LT17, LT19, LT20, LT24, LT28, LT40, LT43, LT45, LT46].…”

Section: Bm Studies In the Context Of Organizations' Value Creation L...mentioning

confidence: 99%

“…Australia[LT23,LT28] and the United Kingdom [LT45], possibly because benefits are often defined with nonmeasurable characteristics [LT1, LT4]. Volden [LT44] report that non-monetized benefits were sufficiently documented in less than half of the 58 Norwegian public sector projects included in the study.…”

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confidence: 99%

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Benefits management in software development: A systematic review of empirical studies

et al. 2021

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Considerable resources are wasted on software projects delivering less than the planned benefits. Herein, the objective is to synthesize empirical evidence of the adoption and impact of benefits management (BM) in software development, and to suggest directions for future research. A systematic review of the literature is performed and identified 4836 scientific papers of which the authors found 47 to include relevant research. While most organizations identify and structure benefits at the outset of a project, fewer organizations report implementing BM as a continuous process throughout the project lifecycle. Empirical evidence gives support for positive impact on project outcome from the following BM practices: identifying and structuring benefits, planning benefits realization, BM during project execution, benefits evaluation and the practice of having people responsible for benefits realization. The authors suggest four research directions to understand (1) why BM practices sometimes not are adopted, (2) BM in relation to other management practices, (3) BM in agile software development and (4) BM in the context of organizations' value creation logics.

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Section: Bm Adoptionmentioning

confidence: 99%

Section: Bm Studies In the Context Of Organizations' Value Creation L...mentioning

confidence: 99%

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Benefits management in software development: A systematic review of empirical studies

et al. 2021

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“…The existence of a high‐quality business case seems, according to previous research, not to be in itself a strong indicator of success in terms of realising the benefits [6, 13]. This may be explained by the tendency not to use the business case as a means of supporting benefits management, but instead solely as a way of getting the project approved [17, 18]. The observation that benefits tend to be overstated [5, 8, 19–21] provides further support for the argument that the focus may be on project approval rather than benefits management.…”

Section: Introductionmentioning

confidence: 95%

Realising benefits in public IT projects: A multiple case study

et al. 2022

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Information Technology (IT) investments in the public sector are large, and it is essential that they lead to benefits for the organisations themselves and wider society. While there is evidence suggesting a positive connection between the existence of benefits management practices and the realisation of benefits, less is known about how to implement such practices effectively. The aim of this paper is to provide insights into when benefits are most likely to be realised, and how benefits management practices and roles should be implemented, in order to have a positive effect on the success of projects in terms of realising benefits. We collected data relating to 10 public IT projects in Norway. For each project, information on benefits management was collected from project documents by interviewing the project owners and benefits owners and via follow-up surveys. The benefits with the highest degree of realisation were those internal to the organisation, while those with the lowest degree were societal benefits. Projects assessed as having more specific, measurable, accountable, and realistically planned benefits were more successful in terms of realising benefits. Benefit owners were most effective when they were able to attract attention to the benefits to be realised, had a strong mandate, and had the domain expertise.

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“…30,31,32 Despite this, there has not been much discussion in the literature with respect to the relationship between these organizational drivers on B2B e-commerce benefits. In fact, very few B2B e-commerce studies have been conducted in the healthcare area 33,34,35,36 and most of these studies deal with strategic marketing of ehealth services and systems 37 , customer relationship management 38 , and initial designing stage of efulfillment systems 39 . In particular, IT investment evaluation and the organizational drivers affecting the realization of B2B e-commerce benefits in Taiwanese hospitals remain poorly understood and relatively under-researched.…”

Section: Introductionmentioning

confidence: 99%

Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

Lin¹,

Lin²,

Huang³

et al. 2014

ITMR

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Effective utilization of business-to-business (B2B) electronic commerce (e-commerce) in hospitals may lead to many benefits such as increased accessibility to healthcare providers, improved process efficiency, enhanced quality of healthcare services, increased responses to changes, decreased scheduling conflicts, and reduction in administrative costs. However, many hospitals have found that they have not yet fully reaped the expected benefits from their B2B e-commerce investments. Despite this, there has not been much discussion in the literature with respect to the relationship between the organizational drivers on B2B e-commerce benefits for hospitals. Hence, a mixed-method of case study and survey was conducted to examine the relationships between B2B e-commerce benefits, IT evaluation resources allocation, IT investment evaluation methodologies, IT maturity, and user information requirements determination process. A B2B e-commerce evaluation management model was developed to test these relationships. The results provided empirical evidence in support of our proposed model and revealed that hospitals' IT evaluation resources allocation practices mediated the relationship of IT investment evaluation methodologies, IT maturity, and user information requirements determination process with B2B e-commerce benefits. The results also showed that the level of IT maturity had a significant impact on the adoption of IT investment evaluation methodologies.

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Examining the Factors Affecting the Evaluation and Adoption of IT Investments in Pharmaceutical Organizations

Cited by 4 publications

References 22 publications

Benefits management in software development: A systematic review of empirical studies

Benefits management in software development: A systematic review of empirical studies

Realising benefits in public IT projects: A multiple case study

Towards a B2B E-Commerce Evaluation Management Model to Assess Organizational Drivers in Hospitals

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