“…Family centred care (FCC) is a guiding principle in the UNICEF Baby--Friendly Hospital Initiative (BFHI) and aims to ameliorate the trauma experienced by parents by supporting their role in the care of their baby (Nyqvist et al, 2012). Through supporting and educating parents in the practices of kangaroo care (KC) and positive touch (PT) neonatal staff can facilitate parental involvement, enhance the bonding process and minimise parental and infant distress (Hunt, 2008;Cleveland, 2008;Renfrew et al, 2009).…”