Expert System for Further Training Management in SMEs

Abstract

The purpose of this paper is to define and describe an expert system for decision-support in further training management in small and medium-sized enterprises (SME). This will be achieved by evaluating the interrelation of the methodological-didactic characteristics of further training activities on the one hand and, on the other hand, linking them with individual learning preferences in order to recommend high-quality and individual measures when selecting continuing vocational training. The approach takes into account both the teaching-learning-arrangement and the learning style of a learner for algorithm-based decision support. For this purpose inherent characteristics of training activities were determined and interrelations identified by qualitative content analysis of educational literature and expert interviews among training managers of SMEs.