Explicating the social constructionist perspective on crisis communication and crisis management research: a review of communication and business journals

Zhao, Hui

doi:10.1080/1062726x.2020.1802732

Cited by 23 publications

(19 citation statements)

References 71 publications

(65 reference statements)

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“…Construção Social e suas variações (construção social da realidade, construcionismo social, construcionista social, entre outros) se difundiram em inúmeras disciplinas e campos das ciências sociais (Zhao, 2020). Consonante com esse paradigma, o conhecimento e o significado são histórica e culturalmente construídos por meio de processos e ações sociais (Berger, & Luckmann, 1991;Gergen, 1985).…”

Section: Resultsunclassified

Sentidos E Significados Do Trabalho: Perspectivas E Teóricas Epistemológicas

Gai¹,

Sales²,

Costa³

2021

Caribeña

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Ao considerar a centralidade do trabalho e sua influência em diversos âmbitos da vida dos sujeitos, o entendimento dos sentidos e significados atrelados favorece a compreensão a respeito da percepção das pessoas quanto ao trabalho que executam, o que requer delimitações teóricas e epistemológicas acuradas para uma compreensão apropriada sobre o construto. Em vista disso, o objetivo deste trabalho é identificar as diferenças e aproximações teóricas e epistemológicas a respeito do sentido e significado do trabalho. Para isso, foi executada uma revisão de literatura narrativa a respeito da literatura sobre o tema, focando nas distinções teóricas e epistemológicas. Identificou-se classificações referentes às abordagens Cognitivista, Existencialista, Construcionista, de Estudos Culturais, Sócio-histórica e Psicodinâmica do Trabalho. No entanto, ainda há necessidade de maior clareza conceitual a respeito das possíveis abordagens relacionadas aos sentidos e significados do trabalho, com maior delimitação quanto ao uso dos diferentes termos adotados.

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Section: Resultsunclassified

Sentidos E Significados Do Trabalho: Perspectivas E Teóricas Epistemológicas

Gai¹,

Sales²,

Costa³

2021

Caribeña

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“…Third, health-communication practitioners can draw upon the predictive strengths of SCCT. Zhao ( 49 ) asserts: “The social scientific approach develops predictive frameworks that uncover various crisis variables that determine the crisis communication process. While predictive frameworks have recognized the constitutive role of communication, they have also identified social constructions of crises as naturally occurring (emphasis added) phenomena” (p. 112).…”

Section: Implications Of Scct For Governments' Pandemic Responsementioning

confidence: 99%

A Citywide ‘Virus Testing': Chinese Government's Response to Preventing and Controlling the Second Outbreak of SARS-CoV-2

Zhou

Seesaghur

Akhtar

et al. 2021

Front. Public Health

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Containing the spread of SARS-CoV-2 is a daunting challenge globally. China, as well as a handful of other countries, has, for the most part, contained it by implementing strict policies. Wuhan's citywide virus-testing program presents a way forward in preventing and controlling the uncertainty, anxiety, instability and complexity it faces over the outbreak of SARS-CoV-2. Inarguably, the health crisis requires time-tested strategies and tactics for coordinating governments' and social entities' response to the health crisis, with a goal toward having and ensuring sustained effectiveness. Because of a possible recurrence of SARS-CoV-2 in Wuhan, the Prevention and Control Headquarters of Wuhan on COVID-19 launched a massive virus testing of Wuhan's 11 million residents; it was completed within 10 days. In light of this unprecedented mass testing, this study applies the situational crisis communication theory to analyze this massive virus-testing process and the mechanisms involved to contain SARS-CoV-2 in Wuhan. While many countries still have partial lockdowns, the second outbreak in Wuhan was an indication of what awaited all SARS-CoV-2-stricken countries post-lockdowns and after community restrictions had been lifted. Therefore, the recently implemented Wuhan control mechanism (in cities, districts and townships) may become a hortatory guide to other world regions as they contend with and consider appropriate measures to control the spread of SARS-CoV-2 and to ensure public safety.

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“…Although Coombs (2012) insisted that, in SCCT, "people are the first priority" (p. 159) while reputation is second, this may not always be the case in practice. In a more recent examination of crisis communication literature, Zhao (2020) argued that such an organization-centric research agenda limits understanding of the broad implications of crises for a variety of stakeholders, which we contend includes victims of abuse.…”

Section: Introductionmentioning

confidence: 98%

More Than a “Bad Apple”: Expanding Care Considerations for Strategic Communication in a Collective Crisis

Madden

Alt²

2021

JPIC

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The Larry Nassar case is one of many abuse stories within and beyond sports. Although conventional strategies of image repair such as identifying one “bad apple” are considered effective within an ethics of justice perspective, we argue that crisis responses must adopt an ethics of care when physical and emotional harm has occurred. Using a case study approach, we qualitatively analyzed organizational responses from Michigan State University (MSU), U.S.A. Gymnastics (USAG), and the U.S. Olympic Committee (USOC), as well as media coverage of Nassar’s sentencing hearing, through Fraustino and Kennedy’s (2018) Applied Model of Care Considerations (AMCC) framework. We theorize how the media landscape creates a space of resistance for survivors that facilitates ethics of care in a collective crisis.

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Explicating the social constructionist perspective on crisis communication and crisis management research: a review of communication and business journals

Cited by 23 publications

References 71 publications

Sentidos E Significados Do Trabalho: Perspectivas E Teóricas Epistemológicas

Sentidos E Significados Do Trabalho: Perspectivas E Teóricas Epistemológicas

A Citywide ‘Virus Testing': Chinese Government's Response to Preventing and Controlling the Second Outbreak of SARS-CoV-2

More Than a “Bad Apple”: Expanding Care Considerations for Strategic Communication in a Collective Crisis

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