Exploiting ICT potential in service firms in transition economies

Online visibility as a source of competitive advantage for small- and medium-sized tourism accommodation enterprises

“…The Internet was heralded as allowing small firms to have a worldwide potential market and to compete with large corporations. The impact of the Internet in specific industries can vary depending on the characteristics of the sector, but service industries in general (Crowston & Myers, 2004;Stare, Jaklic, & Kotnik, 2006) and the tourism industry in particular (Buhalis, 2003) are considered to be highly influenced by information technologies. In fact, the travel and tourism industry has been a pioneer in the development of information technology (IT) networking innovations, such as the American Airlines SABRE reservation system, the first computer network for civil use, which was fully functional in the 1960s.…”

What are the competences in information system required by managers? Curriculum development for management and public administration degrees

“…• e-Commerce the importance of the effect of the Internet on a business can differ depending on the industry, but the capacity to change the rules and success factors of a business of the e-commerce (Crowston and Myers 2004;Stare et al 2006), the mobile techologies, and the new marketing tools offered by the web 2.0 (Riegner 2007) cannot be neglected.…”

Market Orientation Adoption among Rural Tourism Enterprises: The Effect of the Location and Characteristics of the Firm

“…The very nature of the rural environment impedes access to market information, and this information is of even greater importance for enterprises located in small communities (e.g. Elliott and Boshoff, ; Stare et al ., ), in emerging areas, or in areas with lower economic development and with limited services (Vermeulen et al ., ; Rodríguez et al ., ). In such circumstances, the learning derived from a process of imitation among firms in the sector represents an accessible medium, indeed sometimes the only medium, with which RTEs can to learning about the ‘mechanics’ of the tourist market (Polo‐Peña et al ., ).Re‐training in a new profession.…”