Exploratory survey on an Evaluation Model for a Sense of Security

Abstract

Abstract. Research in information security is no longer limited to technical issues: human-related issues such as trust and the sense of security are also required by the user. In this paper, we use a Japanese word for such feelings, Anshin; "An" means to ease, and "Shin" is to mind. One feels Anshin when he is free from worry and fear. We try to identify the factors of Anshin so that we can construct a framework of the evaluation of Anshin. We present an initial Anshin model, and report our recent research results from user survey with factor analysis. We derive the following factors from the analysis; 1) user expectation of trust and confidence, 2) satisfaction with user interface and 3) understanding of risk and threats from user experience as well prior knowledge.

Towards an Interface causing Discomfort for Security: A User Survey on the Factors of Discomfort

“…The term, "security" includes objective viewpoints of security engineering as well as such subjective factors as sense of security. We have introduced the concept of Anshin [1]. Anshin is a Japanese noun which literally means to ease one's mind.…”